Job Title: Personal Banker

Company: I&M Bank

Application Deadline: October 20, 2026

How to Apply: Send your CV to Recruitment@imbank.co.tz

Job Overview

We are seeking a Personal Banker to grow and manage customer relationships, drive sales, promote digital banking adoption, and deliver exceptional customer service to achieve branch growth and retention targets.

Key Responsibilities

Customer Acquisition & Growth: Acquire new customers and grow existing portfolios.
Sales & Cross-Selling: Cross-sell banking products, loans, cards, insurance, and digital channels.
Onboarding & Engagement: Drive customer onboarding, activation, and account utilization.
Relationship Management: Manage customer relationships and reduce account dormancy.
Customer Service: Deliver excellent customer service and resolve customer issues.
Fieldwork & Reporting: Conduct customer visits, prepare reports, and support branch sales initiatives.

Requirements & Qualifications

Education: Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
Experience: 2–3 years’ experience in sales and/or customer service.
Skills: Strong sales, communication, and relationship management skills.
Knowledge: Customer-centric mindset with knowledge of banking products and market trends.
Personal Attributes: Proactive, confident, and team-oriented.

Note for Applicants: Ensure your CV is updated and submitted prior to the deadline on October 20, 2026.

How to Apply: Send your CV to Recruitment@imbank.co.tz

To apply for this job email your details to Recruitment@imbank.co.tz

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