Job Vacancy at Africa Global Logistics (AGL): MIS Manager – Dar es Salaam, October 2026

1. Job Overview

Employer: Africa Global Logistics Tanzania Limited (AGL)
Job Title: MIS Manager (Information Systems Management)
Job Reference: 2026-10555
Job Location: Dar es Salaam, Tanzania
Contract Type: Permanent
Working Hours: Full-time
Education Level: Master’s degree or equivalent
Experience Required: More than 10 years in a related field, including at least 5 years at management level
Application Deadline: Not specified in the provided advertisement.

2. About Africa Global Logistics Tanzania Limited

Africa Global Logistics Tanzania Limited is a leading logistics and transport operator in Tanzania, employing approximately 300 people.

The company provides value-added warehousing management, transportation, cargo and freight services, and project management solutions.

AGL Tanzania is headquartered in Dar es Salaam and operates in key locations and border points across Tanzania, including Arusha, Tunduma, Kigoma, Kasumulu, Rusumo, Kabanga, Mwanza, and Tanga.

The company embraces diversity, equity, and inclusion and considers its people a key source of competitive advantage.

3. Job Purpose

The MIS Manager will lead and continuously improve the Information Technology function across AGL Tanzania and designated local entities.

The role is responsible for ensuring reliable, secure, cost-effective, and business-aligned IT services, covering infrastructure, cybersecurity, business applications, business continuity, vendor management, and end-user support.

The successful candidate will also ensure compliance with Group IT standards and applicable local requirements.

4. Key Responsibilities

A. IT Strategy and Governance

• Develop and implement the annual IT roadmap in alignment with AGL Tanzania’s business priorities and Group IT strategy.

• Ensure compliance with Group cybersecurity standards, IT policies, and delegated authorities.

• Prepare concise quarterly reports on IT performance, risks, and investments.

B. IT Infrastructure and Systems Management

• Ensure the availability, reliability, and performance of IT infrastructure and business-critical systems.

• Manage networks, internet connectivity, servers, cloud platforms, backup systems, and telecommunications.

• Support business continuity and the reliability of essential IT services.

C. Cybersecurity and Compliance

• Support compliance with data privacy requirements, information security policies, and Group cybersecurity standards.

• Promote secure IT operations and adherence to established technology policies.

• Contribute to IT risk management and the protection of business information assets.

D. IT Service Delivery and User Support

• Establish and monitor service levels for IT support.

• Ensure timely resolution of incidents, service requests, and business-critical disruptions.

• Continuously improve the end-user experience through clear support processes and effective communication.

• Build a responsive, customer-focused, and service-oriented IT culture.

E. Business Applications and IT Projects

• Lead the implementation of business applications and approved IT projects.

• Prioritise IT support and project resources according to business criticality.

• Drive continuous improvement in IT services and technology solutions.

F. Vendor and Stakeholder Management

• Manage relationships with telecommunications providers, software vendors, hardware suppliers, and IT service partners.

• Facilitate collaboration between business teams, local IT, Regional IT, and Group IT.

• Promote effective coordination to ensure that technology services meet business needs.

5. Core Competencies

Applicants should demonstrate the following competencies:

• Strategic thinking and business partnership.

• Cybersecurity and risk management.

• Digital mindset and continuous improvement.

• Problem-solving, judgement, and decision-making.

• Stakeholder management, communication, and influence.

• Leadership, coaching, and accountability.

• Customer service orientation and disciplined execution.

• Self-motivation and initiative.

• High levels of integrity.

6. Education and Experience Requirements

Academic Qualifications

– A postgraduate degree in a related field, including Computer Science or Engineering, will be an advantage.

Professional Experience

• More than 10 years of experience in a related field.

• At least 5 years of experience at management level.

Professional Certifications

Relevant professional certifications are advantageous, including:

• Microsoft certifications.

• Cisco certifications.

• ITIL.

• CompTIA Security+.

• Certified Information Systems Security Professional (CISSP).

• Project Management Professional (PMP).

• Other equivalent certifications.

7. How to Apply

Interested candidates should submit their applications through the official AGL careers portal.