Website Serenity Camps & Lodges Ltd
Serenity Camps & Lodges Ltd
Job Title: Safari Sales & Reservations Consultant
Company: Serenity Camps & Lodges, Ltd
Location: Arusha, Tanzania
Category: Tourism & Hospitality / Management
About the Role
Serenity Camps & Lodges, Ltd is seeking a motivated, experienced, and results-driven professional to join our management team as a Safari Sales & Reservations Consultant.
In this role, you will be responsible for driving safari sales, designing tailor-made safari experiences, and managing camp reservations while converting client inquiries into confirmed bookings.
Key Responsibilities
-
Inquiry Management: Handle and manage safari inquiries from both international and local clients.
-
Itinerary Design: Craft attractive, customized safari itineraries based on clients’ interests, budgets, and travel preferences.
-
Quotation & Proposal Preparation: Prepare professional, detailed, and competitive safari quotations and proposals.
-
Destination Guidance: Recommend suitable national parks, camps, lodges, and unique safari experiences.
-
Sales & Conversion: Convert potential inquiries into confirmed bookings by following up with prospective clients via email, WhatsApp, and telephone to close sales.
-
Revenue Targets: Negotiate professionally to achieve booking and revenue targets.
-
Reservations & Operations: Manage camp/lodge reservations, check availability, issue booking confirmations, and coordinate with camps, lodges, and operations teams to ensure smooth safari execution.
-
Relationship Management: Build and maintain strong relationships with clients and tourism partners.
Qualifications & Requirements
Education & Experience
-
Education: Diploma or Bachelor’s Degree in Tourism, Hospitality, Travel Management, Sales, or a related field.
-
Experience: Minimum of 2 years’ relevant working experience in Safari Sales, Tour Consultancy, or Reservations within the tourism industry.
Key Skills & Competencies
-
Destination Knowledge: Strong knowledge of Tanzania’s safari destinations, national parks, camps, and lodges.
-
Planning & Quotation: Excellent skills in safari itinerary planning and quotation preparation.
-
Sales Acumen: Strong sales, negotiation, and client-conversion skills.
-
Languages: Excellent written and spoken English.
-
Computer Literacy: Proficient in Microsoft Office suite and professional email communication.
-
Self-Management: Ability to work independently, meet sales targets, and handle multiple client inquiries simultaneously.
How to Apply
Interested and qualified candidates are invited to submit their updated CV directly to:
-
Location: Arusha, Tanzania
To apply for this job email your details to jambo@serenitycampandlodges.com