Director of Technology and Operations Job Vacancy at Coop Bank Tanzania – November 2026

Location: Dar es Salaam, Tanzania
Organization: Cooperative Bank Tanzania Plc (Coop Bank)
Job Category: Banking and Finance Jobs / Information Technology Jobs
Job Type: Full-Time
Position: Director of Technology and Operations
Application Deadline: 20 November 2026 at 5:00 PM

About Coop Bank Tanzania

Cooperative Bank Tanzania Plc (Coop Bank) officially commenced operations on 1 October 2024, following the merger of Kilimanjaro Cooperative Bank and Tandahimba Community Bank. The bank was established through a nationwide cooperative movement aimed at mobilizing capital and transforming Tanzania’s financial landscape.

Coop Bank is committed to enhancing financial inclusion by providing banking services to cooperatives, farmers and underserved populations. It also aims to leverage technology and innovation to improve service delivery and operational efficiency.

The bank was formally launched in April 2025 and operates on commercial principles while prioritizing the needs of cooperative members and the wider community.

As part of its growth strategy, Coop Bank Tanzania invites applications from suitably qualified and experienced professionals to fill seven executive positions. These roles report directly to the Chief Executive Officer, and appointments are subject to a competitive independent selection process, including fit-and-proper checks.

Position: Director of Technology and Operations

Role Purpose

The Director of Technology and Operations will drive the Bank’s technology modernisation, operational resilience, digital innovation and service excellence.

The successful candidate will ensure secure and reliable banking platforms, efficient operations and alignment with regulatory and cybersecurity requirements.

Key Responsibilities

The successful candidate will:

1. Develop and execute the Bank’s Technology and Operations strategy.

2. Provide strategic oversight of core banking systems, enterprise applications and IT infrastructure.

3. Lead cybersecurity, technology controls, data governance and operational resilience.

4. Oversee payments and banking operations, ensuring reliability, efficiency and service excellence.

5. Drive digital transformation, automation and technology innovation.

6. Oversee business continuity, disaster recovery, technology projects and vendor management.

7. Ensure regulatory compliance, effective technology governance and continuous service improvement.

Qualifications and Experience

Applicants should possess the following qualifications and experience:

• A Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Engineering, Banking or a related discipline.

• A relevant Master’s Degree or MBA will be an added advantage.

• At least five (5) years of progressive professional experience, including a minimum of three (3) years in senior management or executive leadership, preferably within a regulated financial institution.

• Demonstrated experience in core banking systems, technology leadership, payments operations and digital transformation.

• Experience leading large-scale technology transformation and core banking upgrades is highly desirable.

Key Competencies

Candidates should demonstrate competence in the following areas:

• Core banking systems.

• Cybersecurity and information security.

• IT governance.

• Payments operations.

• Disaster recovery and business continuity.

• Data governance.

• Digital innovation.

• Project and vendor management.

• Strategic thinking.

• Change leadership.

How to Apply

Interested and suitably qualified candidates should submit their applications in PDF format to the Managing Director, Coop Bank Tanzania, exclusively through the Ernst & Young email address provided below.

Application Email: info.tanzania@tz.ey.com

The application pack must include the following documents:

1. Application Letter: Not exceeding three (3) pages, explaining how the applicant meets the requirements of the position.

2. Academic Documents: Copies of university degrees and academic transcripts. Applicants with foreign qualifications must attach a Tanzania Commission for Universities (TCU) letter of recognition.

3. Identification: A copy of a valid identification document, such as a NIDA card or driving licence.

4. Contact Details: Contact address, telephone number(s) and email address.

5. Professional Referees: Names, full addresses and contact details of three (3) professional referees.

Email Subject: Director of Technology and Operations

Application Deadline

Only shortlisted candidates will be contacted.

Coop Bank Tanzania is an equal opportunity employer and promotes gender equality.