Sales Officer Job Opportunity at CNS Group – Arusha December 2025

Job Description

Job Title: Sales Officer

Industry: Microfinance

Work Location: Arusha

Job Summary

The Sales Officer is responsible for acquiring new clients, promoting microfinance products, and achieving sales and loan disbursement targets. The role involves field-based sales, client assessment, portfolio management, and ensuring timely loan repayments while maintaining strong customer relationships.

Key Responsibilities / Duties

• Sales & Marketing: Support the achievement of company sales targets and assist in the implementation, planning, and execution of marketing and sales strategies.

• Customer Service: Responsible for front-office customer service and brand security; go the “extra mile” to build trust, loyalty, and satisfaction.

• Loan Processing: Interview applicants to determine financial eligibility, evaluate creditworthiness, and process loan applications within credit policy limits.

• Data Management: Input borrower information into loan management systems and determine applicable ratios to set up debt payment plans.

• Portfolio Growth: Develop referral networks, suggest alternate channels, and cross-sell products to accomplish quotas.

• Reporting & Analysis: Assist in developing company, portfolio, and market performance reports as needed.

• Communication: Communicate with clients to request or provide information and assess customer needs to introduce appropriate loan types.

• Relationship Management: Attend to all leads from partners and build lasting relationships with them.

• Compliance: Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Qualifications & Requirements

• Education: A degree in a business-related field or similar.

• Experience: 2 years of sales experience in loan-related products.

• Technical Skills: Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

• Interpersonal Skills: Excellent written and verbal communication skills for effective stakeholder engagement.

• Competencies: * Strong business acumen and high level of integrity.

  • Strong organizational and time management skills with the ability to work independently.

  • Problem-solving skills and high attention to detail.

  • Ability to work in a fast-paced environment and adapt to changing priorities.

How to Apply

Visit: careers.cnsgroup.africa

Deadline: 28th December 2025.

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