Bancassurance Officer Job Vacancy at World Vision , Arusha January 2026

About the Organization

With over 75 years of experience, we are committed to helping the most vulnerable children overcome poverty and experience fullness of life. Inspired by our Christian faith, we serve children of all backgrounds, even in the most dangerous places.

Join our 33,000+ staff across nearly 100 countries and be part of transforming children’s life stories every day.

Position Overview

The role is responsible for managing Bancassurance operations by acting as an insurance intermediary for both life and non-life insurance business, overseeing underwriting, placement, claims management, reconciliations, reporting, and stakeholder coordination in line with regulatory and institutional requirements.

Key Responsibilities

Insurance Placement & Underwriting

• Act as an insurance intermediary for both life and non-life insurance, managing the end-to-end underwriting and placement process for all risks placed through the Bank.
• Arrange competitive placement of insurance covers through insurers on the Bank’s approved Bancassurance panel.
• Record and update all policy details in the Bancassurance tracker and Bank shared folders.

Claims Management

• Manage the end-to-end claims process for all incurred and reported life and non-life claims.
• Record all reported claims in the Bancassurance claims register.
• Follow up with insurers on all pending and settled claims and provide regular updates to stakeholders.

Compliance & Governance

• Ensure full compliance with the VFT Bancassurance Policy, Manuals, and all applicable Bank policies and procedures.
• Respond to inquiries and provide guidance in line with Bancassurance policies and operational manuals.

Financial Reconciliation & Reporting

• Initiate and manage all Bancassurance transactional reconciliations to maintain an accurate financial position of the unit at all times.
• Monitor, follow up, and update the underwriting register for outstanding and paid premiums, commissions, and administrative fees.
• Support the preparation of quarterly returns to TIRA, reflecting the Bank’s contribution to the insurance industry.
• Prepare and share timely, accurate, and periodic operational and financial reports.

Records Management & Communication

• Maintain accurate, well-organized, and accessible record-keeping systems for policies, claims, and transactions.
• Ensure proactive and clear communication with internal and external stakeholders at all times.

Applicant Eligibility

• Applicant Type: Local Applicants Only

Equal Opportunity Statement

The organization is committed to creating a diverse and inclusive work environment and encourages qualified local candidates to apply.