AKIBA COMMERCIAL BANK PLC

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JOB VACANCY

RELATIONSHIP MANAGER – PERSONAL BANKING

Deadline: 11th February 2026

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JOB SUMMARY

Responsible for promoting sustainable financial solutions to individuals so as to foster economic development of the Nation.

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DUTIES AND RESPONSIBILITIES

• Be accountable for the end to end process (Acquisition and relationship management of Group Schemes).

• Work with branches to create a pipeline of potential companies for Sales constantly bringing in new names in the pipeline and signing up ready deals.

• Act as the contact and liaison point for the companies in their portfolio and arrange for sales and marketing activities in their portfolio of companies.

• Act as the point of escalation and resolution for issues from the sales teams in relation to their portfolio companies.

• To ensure that vetting of the acquired company has been undertaken through Credit Risk to ensure only quality names are signed up.

• Communication with the Branch Personal Banking Team and branches as a whole on the product offering and requirements for companies in their portfolio.

• Manage Product/Proposition briefs to the assigned branches and Branch Personal Banking Team.

• To achieve the Sales proposition and product range penetration in acquired companies.

• To ensure excellent business relationships and high customer satisfaction levels are in place with all allocated relationships on an ongoing basis.

• To ensure a seamless end to end customer service (from origination up to fulfilment) in the acquired companies.

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THE CANDIDATE

Qualifications

• Degree in Business Administration or related field

• Minimum of 3 years in related field

• Experience in Sales and Relationship Management

• Strong selling, presentation and negotiation skills

• Good understanding of credit risk analysis and risk management processes

• Leadership skills – Ability to formulate business strategy and articulate it across all levels of the organization

• Service Excellence

• Excellent communication and interpersonal skills

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APPLICATION INSTRUCTIONS

Please submit your CV through the email address below not later than 11th February 2026.

Shortlisted candidates will be contacted within two weeks from 11th February 2026.

Email: recruitment@acbbank.co.tz

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CONTACT INFORMATION

Toll Free: 0800 750 336

Email: support@acbbank.co.tz

Website: www.acbbank.co.tz

WhatsApp Channel: Akiba Commercial Bank Plc
Phone: +255 755 202 011

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