Website NCBA Bank
NCBA Bank
I. Position Overview
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Job Title: Relationship Manager, Development Organisations
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Unit/Department: Institutional Banking & Public Sector
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Grade: Band 5
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Reports To: Head, Institutional Banking & Public Sector
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Purpose: To drive business growth by acquiring new institutional clients, managing a portfolio of existing development organizations, and cross-selling the bank’s diverse product suite.
II. Key Performance Areas
| Category | Weighting | Core Focus |
| Business Development | 45% | Prospecting new clients, growing the balance sheet (assets/liabilities), and increasing facility utilization. |
| Relationship Management | 20% | Maintaining high personal competence to reduce complaints and penetrate the existing client base through regular visits and calls. |
| Risk Management | 20% | Adherence to KYC, AML, and credit policies to minimize the Bank’s exposure. |
| Credit Preparation | 10% | Structuring financing proposals, analyzing financial statements, and managing the approval process. |
| Admin & Reporting | 5% | Acting as the principal contact point and preparing portfolio performance reports. |
III. Core Responsibilities
1. Business Growth & Sales
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Identify and exploit cross-selling opportunities to embed bank products into customer workflows.
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Execute marketing and sales initiatives specifically within the development organization segment.
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Negotiate terms and conditions for credit facilities and provide pricing recommendations.
2. Portfolio & Risk Oversight
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Compliance: Strictly ensure KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements are met.
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Monitoring: Review daily excesses/balances and large transaction reports to identify suspicious activity.
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Decision Making: Empowered to make decisions on paying or un-paying customer cheques/instructions.
3. Customer Advisory
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Provide market intelligence and business advice to benefit the client’s operations.
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Champion the development of innovative products based on shifting customer expectations.
IV. Ideal Job Specifications
Academic & Professional Requirements
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Education: Bachelor’s degree from a recognized university.
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Certification: Relevant professional qualification in Banking, Finance, or Marketing.
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Experience: At least 7 years in Banking, with a minimum of 4 years specifically in sales or sales support.
Technical Competencies
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Credit Analysis: Strong ability to structure moderately complex institutional credits.
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Commercial Awareness: Ability to view issues in terms of costs, profits, risks, and added value.
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Networking: Proven track record of creating rapport with high-level stakeholders.
V. NCBA Core Values (Performance Drivers)
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DRIVEN: Passionate, bold, and constantly raising the bar.
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OPEN: Honest, transparent, and respectful interactions.
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RESPONSIVE: Proactive and resolutely focused on customer interests.
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TRUSTED: Accountable and ethically grounded.
VI. Work Cycle & Planning
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Short-Term (5 days – 6 months): Systematic lead building and closing sales.
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Long-Term (6 months – 1 year): Strategic planning for regional business generation in areas where the Bank has a presence.
How to Apply:
To submit your application, please follow the link provided below.
To apply for this job please visit ncbagroup.co.tz.
