Learning & Development Lead

Job Function: People & Culture
Employment Type: Full Time
Workplace Type: Hybrid
Reporting To: Head of People & Culture

Location Options

Dar es Salaam, Tanzania
Lagos or Ibadan, Nigeria
Remote (Africa-based)

Company Overview

Jaza is working to power Sub-Saharan Africa. We build solar-powered shops that charge batteries used by customers to power their homes. Since 2022, we have completed over 4 million battery swaps, providing approximately 225,000 people with access to clean, affordable energy.

We employ women from each community—known as Jaza Stars—to run the service, empowering them as leaders, entrepreneurs, and drivers of economic growth within their communities.

Learn more at www.jazaenergy.com and watch the BBC feature on Jaza.

Position Overview

As the Learning & Development Lead, you will design, execute, and measure a world-class learning strategy that drives high performance across all levels of Jaza—from global leadership to frontline Jaza Stars in rural communities.

This role blends strategic global L&D leadership with hands-on innovation. You will lead the creation of the Jaza Star Academy, working closely with software, operations, and business teams to deliver scalable, low-bandwidth, high-impact learning programs tailored to frontier markets across Africa.

Key Roles & Responsibilities

1. Group Learning Strategy & Leadership Development

Design and execute a comprehensive group-wide L&D strategy aligned with Jaza’s mission and rapid expansion goals.
Conduct annual skills gap analyses across corporate, country, and regional teams.
Lead the design and delivery of leadership and management development programs that reinforce Jaza’s culture and leadership values.
Own and manage the global L&D budget, vendor relationships, and learning technologies.
Partner with the Talent Lead and Hiring Managers to align learning programs with performance management and talent acquisition strategies.

2. Jaza Star Academy Innovation & Curriculum Design

Work closely with software and business teams to conceive, build, and scale the Jaza Star Academy.
Lead curriculum design for technical, business, and entrepreneurship skills tailored for rural and frontier market contexts.
Develop programs that empower Jaza Stars to become community leaders and entrepreneurs.
Oversee learning content creation, delivery methods (digital, offline, in-person, job aids), and learning outcomes.

3. Program Implementation, Technical Training & Measurement

Deliver high-quality technical onboarding and role-based training across operations, commercial, technical, and expansion teams.
Design and manage certification programs to validate role-critical competencies prior to field deployment.
Manage external training partners, content providers, and service agreements.
Implement robust learning impact measurement frameworks (ROI, behavior change, performance outcomes).
Maintain accurate reporting on training participation, completion rates, and impact metrics.

How We’ll Measure Success

Number and percentage of staff trained
Percentage of staff certified in their roles
Time-to-productivity for new joiners and role transitions
Jaza Star Academy completion rates
Number of learning modules designed and successfully launched

Key Working Relationships

Head of People & Culture
Talent Lead (Group)
Jaza Star Program Lead (Group & Country)
Chief Operating Officer (Group)
Country Managing Directors

Must-Have Skills

Frontier market curriculum design and delivery
EdTech and low-bandwidth learning solutions
Strategic global leadership development
Technical onboarding and certification programs
Data-driven learning impact measurement

Qualifications & Experience

10+ years in Learning & Development or Talent Management, with at least 5 years in a leadership role managing global strategy, budgets, and cross-functional teams.
4–5 years’ proven experience designing and deploying training in rural Sub-Saharan Africa or similar frontier markets.
Strong experience in curriculum design and leadership/management development programs that drive business outcomes and culture.
Experience working with software engineers to build EdTech solutions (LMS, mobile learning, offline tools).
Demonstrated ability to negotiate with global content providers and manage learning budgets.
Proven experience conducting skills gap analyses and partnering with business leaders on workforce upskilling.
Bachelor’s degree in International Development, Adult Education, Organizational Development, Instructional Design, or a related field.
Master’s degree or professional certification is an added advantage.

Personal Attributes

Strong communication and relationship-building skills with high cross-cultural fluency.
Data-savvy, detail-oriented, and comfortable using metrics to guide decisions.
Self-motivated, adaptable, and comfortable in a fast-paced startup environment.
Willingness to spend approximately 20% of time in the field, working directly with frontline teams in rural and frontier markets.

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To apply for this job please visit hris.peoplehum.com.

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