Assistant Relationship Manager- Transactional Banking (Arusha) – Diamond Trust Bank Tanzania March 2026

Assistant Relationship Manager- Transactional Banking (Arusha)

Job Purpose

To build and maintain relationships across a portfolio of high value Clients (Tourism and Hospitality), Corporates by focusing on growing value through achieving challenging sales and stretching income targets and improving customer satisfactions. Responsible for overseeing and managing the relationships with Top borrowers ensuring efficient management of inflows and payments.

Duties

• Assist in maintaining and deepening relationships with corporate clients, focusing on Transactional Banking products and services.

• Act as the primary point of contact for day-to-day Transactional queries and service requests from clients.

• Support Senior Relationship managers in Lending queries, cross selling and follow-ups on documentation.

• Identify new business opportunities and achieve sales targets that will contribute to revenue and liability growth.

• Monitor and report key client accounts, sales performance and business development activities.

• Stay updated on industry trends and competitor activities to enhance the competitive advantage.

Requirements

• Bachelor’s degree in accounting, Business Administration, Banking and Finance, or related fields.

• Strong understanding of banking products, loan covenants and financial risk management.

Work Experience

• Minimum 3-5 years in corporate sales, account management. General Knowledge of operating systems/banking products and customer service delivery systems will be an added advantage.

Personal Attributes

• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.

• Self-empowerment to enable open communication, teamwork needed to a customer-service oriented culture.