Website Cartrack Tanzania
Cartrack Tanzania
Credit Control Manager
• Manage, train, and motivate the credit control staff to ensure high performance. • Establish performance metrics and KPIs for the team to measure success and efficiency. • Set collection targets and monitor team performance against these goals. • Manage team member behavior patterns to ensure they comply with work ethics and take disciplinary measures for the ones that work contrary to company rules and company policies. • Ensure timely and efficient collection of outstanding payments, managing both current and overdue accounts. • Handle escalated issues or disputes with clients regarding payments, often collaborating with other departments such as Account managers/customer service or sales. • Develop and enforce policies for credit assessment, payment terms, and collection procedures. • Analyze accounts receivable aging reports to identify overdue accounts and determine the appropriate collection action. • Design and implement strategies to improve collections, reduce overdue accounts, and minimize bad debt. • Negotiate payment terms or settlement options with clients when necessary to ensure timely payments while maintaining customer satisfaction. • Prepare regular reports on collection performance, bad debts, aging accounts, and other key metrics for senior management. • Ensure that all collection activities adhere to relevant laws, regulations, and company policies. • Work closely with the sales and customer service teams to ensure that credit is granted appropriately and payment terms are understood. • Train the credit control team on best practices, negotiation techniques, and the use of credit management tools. • In extreme cases, take necessary legal action, such as engaging with collection agencies, to recover outstanding debts. • Resolve issues and disputes between clients and the company in a timely and professional manner Requirements · Bachelor’s degree in finance, Accounting, Business Administration, Economics or any other related field. · Typically, 1-3 years in debt collection/ credit control · At least 2–5 years in a supervisory or managerial position · Strong understanding of credit risk management, financial reporting and debt collection processes · Advanced proficiency in Microsoft Excel · Knowledge of relevant financial regulations and compliance standards · Strong numerical and analytical abilities
How to Apply :
To apply for this job please visit cartrack.zohorecruit.com.