Job Vacancy: Front Office Receptionist / Cashier

The Cradle is looking for a professional and detail-oriented Front Office Receptionist / Cashier for a hotel located in the Askari Monument Area, Dar es Salaam.

Key Responsibilities

Guest Services: Welcome guests and handle check-in and check-out processes efficiently.
Reservation Management: Manage bookings from walk-ins, online sources, phone, and email.
Financial Handling: Accurately process payments via cash, card, and mobile money.
Accounting: Maintain and reconcile the daily cash float and all transactions.
Revenue Protection: Ensure accurate billing for all guest services to prevent revenue leakage.
Communication: Respond promptly to calls, inquiries, requests, and guest complaints.
Internal Coordination: Work with housekeeping and other departments to maintain smooth operations.
Documentation: Keep proper records, reports, and manage shift handovers.

Requirements

Education: Diploma or Degree in Hospitality, Business Administration, or a related field.
Experience: Minimum of 2–3 years in a hotel front office or cashiering role.
Technical Skills: Strong knowledge of basic accounting and cash handling; experience with hotel systems is an advantage.
Languages: Excellent communication skills in both English and Swahili.
Personal Attributes: Strong attention to detail, integrity, and excellent customer service skills.

Key Competencies

High level of accuracy and accountability.
Professional appearance and a positive attitude.
Ability to perform effectively under pressure in a fast-paced environment.
Strong interpersonal and problem-solving skills.

What We Offer

Competitive salary and benefits.
A professional and supportive work environment.
Opportunities for career growth within the hospitality industry.

How to Apply

Interested candidates should submit their CV and cover letter to:

Email: askari@cradlegroup.co.tz

Application Deadline: 22nd May 2026

Note: Only shortlisted candidates will be contacted.

To apply for this job email your details to askari@cradlegroup.co.tz

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