Website Akiba Commercial Bank Plc
Akiba Commercial Bank Plc
WE ARE HIRING
Relationship Manager, Business Banking (RM-BB)
Akiba Commercial Bank Plc (ACB) is seeking experienced, dynamic, and results-oriented professionals to join its Business Banking team as Relationship Managers, Business Banking (RM-BB).
Position Details
| Item | Details |
|---|---|
| Position | Relationship Manager, Business Banking (RM-BB) |
| Number of Positions | 3 |
| Duty Stations | Dar es Salaam, Arusha, and Moshi |
| Employer | Akiba Commercial Bank Plc |
| Application Method | Submit CV via email |
| Closing Date | 10 June 2026, 5:00 PM |
Job Purpose
The Relationship Manager, Business Banking will be responsible for managing and growing a portfolio of Small and Medium Enterprise (SME) clients by providing tailored financial solutions, strengthening customer relationships, and driving business growth while maintaining high service standards.
Key Responsibilities
Business Development & Portfolio Growth
- Drive growth of SME deposits and loan portfolios in both volume and value.
- Recruit new SME customers and grow existing relationships.
- Cross-sell bank products and services to SME clients.
- Identify new business opportunities within the market.
- Develop and implement marketing and deposit mobilization strategies aligned with branch and bank objectives.
- Formulate strategic plans to achieve lending and deposit growth targets.
Customer Relationship Management
- Manage a portfolio of SME and selected high-net-worth customers.
- Maintain strong relationships with both new and existing clients.
- Deliver excellent customer service to enhance satisfaction and loyalty.
- Implement account strategies that secure and strengthen sole banking relationships.
- Monitor market trends and recommend improvements to products and customer service offerings.
Credit & Risk Management
- Monitor and control credit risk within the assigned portfolio.
- Maintain acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels.
- Follow up on delinquent accounts and implement timely remedial actions.
- Ensure audit outcomes for SME Banking remain satisfactory.
Compliance & Governance
- Ensure compliance with all internal policies, procedures, and service standards.
- Adhere to regulatory requirements and governance processes.
- Maintain high standards of operational risk management and internal controls.
Preferred Candidate Profile
Successful candidates should demonstrate:
- Strong business development and sales skills.
- Experience in SME banking and relationship management.
- Credit analysis and portfolio management capabilities.
- Excellent communication and negotiation skills.
- Customer-focused mindset.
- Strong understanding of banking products and services.
- Ability to meet targets and work in a performance-driven environment.
How to Apply
Send your updated CV to:
Application Deadline
📅 10 June 2026
🕔 5:00 PM
Contact Information
Akiba Commercial Bank Plc Official Website
- Toll Free: 0800 750 336
- Email: support@acbbank.co.tz
- WhatsApp Channel: Akiba Commercial Bank Plc (+255 755 202 011)
Only shortlisted candidates will be contacted.
To apply for this job email your details to recruitment@acbbank.co.tz