Project Officer – Community Engagement and Social Behavior Change (CE&SBC)  at Americares, Mwanza June 2026

Position Title:  Project Officer – Community Engagement and Social Behavior Change (CE&SBC)
Department: Regional Programs – AEMEA, Tanzania Country Office
Location: Mwanza, Tanzania
Key Relationships:
Reports to: Technical Lead, RMNCAH
Supervise: No direct reports; provides functional oversight to sub-granted CSOs
Assignment Type: Full time
Application Requirements: Resume, application questions, and cover letter
Benefits: 
We offer a comprehensive and highly competitive set of benefits. These include:
Health and Life Insurance
Communication allowance
Twenty-one (21) working days of annual leave
Pension 10% of an employee’s gross salary and employer contribution.
13th month bonus paid annually
Transport and Housing allowance

About Americares:
Global Health Starts with YOU!
Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values:   
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing, and improving to ensure individuals and communities thrive.

About the position:   
The Project Officer – Community Engagement and Social Behavior Change (CE&SBC) will lead the implementation, oversight, and quality assurance of community-based RMNCAH interventions delivered through sub-granted civil society organizations (CSOs) and community systems. The role is responsible for ensuring that all community-level activities including SBC platforms, CHW programming, male engagement, and social accountability interventions are implemented effectively, meet agreed milestones, and contribute to improved service uptake and health outcomes. The Project Officer CE&SBC will work closely with CSOs, Community Health Workers (CHWs), health care facilities, and Regional/Council Health Management Teams (R/CHMTs) to ensure high-quality, coordinated, and accountable delivery of integrated RMNCAH, family planning, obstetric fistula, and MHPSS interventions.

Duties and Responsibilities:  
1. CSO Oversight and Sub-Grant Management
Oversee implementation of community-based interventions by sub-granted CSOs.
Review, refine, and monitor CSO workplans to ensure alignment with project scope, targets, and timelines.
Track progress against milestones, deliverables, and performance indicators, ensuring outputs meet agreed standards.
Review and validate CSO reports, including activity reports, attendance records, referral data, and other supporting documentation.
Conduct routine field verification to confirm accuracy and quality of reported results.
Ensure full compliance with all requirements under the standard grant mechanism.
Provide ongoing feedback and corrective actions to CSOs to improve performance and accountability.

2. Implementation Management and Field Execution
Lead coordination and technical oversight of community-level interventions implemented by sub-granted CSOs across supported councils.
Provide technical guidance and capacity strengthening to CSOs to ensure high-quality delivery of community engagement and SBC interventions.
Ensure effective delivery of key platforms, including: Gulio la Afya (health market); community scorecard meetings; Vijiwe vya Wanaume (men’s corners); community gender dialogues; community advocacy meetings; and radio/media engagement.
Monitor implementation schedules and ensure timely delivery of activities in line with project annual workplans.
Identify and support resolution of operational bottlenecks affecting project implementation in collaboration with CSOs and local government counterparts.
Ensure integration of RMNCAH, FP, obstetric fistula, and MHPSS messaging across all platforms.
Participate in national, regional, and council coordination forums, meetings, and workshops.
Strengthening collaboration between community systems and health facilities to ensure continuity of care.

3. Strengthening Community Systems and Capacity Building
Build the capacity of sub-granted CSOs to effectively train, supervise, and support CHWs, and Male Champions in delivering high-quality community engagement and SBC interventions.
Provide technical support, mentorship, and supportive supervision to CSOs and, where appropriate, participate in joint supervision visits with CSOs to CHWs and community actors.
Strengthen community-based referral systems, including identification and linkage of clients to services.
Ensure consistent use of approved tools, guidelines, and job aids across all activities.
Promote community ownership and sustainability of interventions.

4. Monitoring, Evaluation, and Accountability
Track community-level indicators including referrals, service uptake, and SBC outcomes.
Establish and maintain systems for routine monitoring of sub-granted CSO performance and milestone achievement.
Participate in data review meetings and use findings to inform adaptive programming.
Document lessons learned, best practices, and implementation challenges.
Contribute to high-quality reporting aligned with the project requirements.

5. General
Contribute to the design and development of new project proposals and concept notes
Maintains Americares data protection policy and confidentiality regarding all patient cases and records 

Engage in and contribute to team spaces with openness, global competencies, and growth mindset.
Actively model Americares values.
Perform other duties as assigned by supervisor that contribute to the achievement of program and organizational goals.

Minimum Qualifications 
Bachelor’s degree in Development Studies, Community Development, Gender Studies, Sociology, or a related field is required. A Master’s degree in Public Health, Social Sciences, or a related discipline will be an added advantage.
Minimum of 5 years of progressive experience in Social and Behavior Change (SBC), community engagement, health promotion, or related programming.
Proven experience in RMNCAH, family planning, gender, MHPSS, and/or obstetric fistula programming.
Demonstrated experience working with CSOs, sub-grantees, and community-based implementation models.
Experience in sub-grant management, milestone tracking, and performance monitoring under standard grant mechanisms.
Strong experience in community-level programming, including working with CHWs and government health systems.
Demonstrated ability to manage field implementation and oversee multiple interventions simultaneously.
Strong facilitation, training, mentorship, and stakeholder engagement skills.
Experience using data for decision-making and adaptive management.
Excellent organizational, analytical, and problem-solving skills.
Strong written and verbal communication skills in English and Swahili.
Proficiency in Microsoft Office 365.

Other Requirements 
Willingness to travel frequently to project sites in Mwanza Region.
Ability to work in a multidisciplinary and field-oriented environment.
Commitment to safeguarding and ethical service delivery.

Key Outcomes for the Role:  
In the first 90 days:
Complete required onboarding and internal training while demonstrating understanding of organizational values, policies, and working culture.
Develop a clear understanding of the role’s responsibilities, priorities, reporting lines, and expected deliverables of the Project.
Review key project documents, guidelines, and tools to ensure alignment with project strategies and implementation plans.
Establish effective working relationships with key internal stakeholders, including colleagues in Tanzania and the AME team, and align expectations for collaboration and communication.
Develop a clear understanding of CSO workplans, targets, and implementation structure.
Establish performance tracking and reporting systems for CSOs and community interventions.
Build working relationships with CSOs, CHWs, R/CHMTs, and facility teams.
Conduct initial field visits to assess implementation readiness and identify gaps.

In the first six months:
Ensure timely implementation of all planned activities.
Achieve strong alignment between CSO outputs and project targets.
Strengthen the quality and consistency of SBC delivery across all platforms.
Demonstrate improved tracking of referrals, service uptake, and community engagement outcomes.
Document and apply lessons learned to improve program performance.

Additionally, our core competencies as an organization are:
Ownership and results
Communication
Problem solving and decision making
Equity and inclusion
Teamwork and conflict resolution
Leadership
Prioritization
Management
Strategy and planning

For candidates who continue at each step of the process, this process includes:
A written application that includes competency-based questions
A video online interview with People and Talent
A video online panel(s) interview with key colleagues from Tanzania and HQ
A video online interview with Tanzania Country Director
Reference and background checks