Relationship Manager – Corporate Center Exim Bank , Arusha – November 2025

Exim Bank (Tanzania) is a prominent, indigenous commercial bank founded in 1997 following the liberalization of Tanzania’s banking and financial sector. It is licensed by the Bank of Tanzania and provides a full suite of services, including loans, savings, investments, and various digital and corporate banking solutions, to individuals, SMEs, and large corporate clients. The bank is headquartered in Dar es Salaam and has consistently demonstrated strong financial performance and asset growth, making it one of the largest and most reliable banks in the country. It is also distinguished as the first Tanzanian bank to establish subsidiaries outside the country’s borders.

Exim Bank has played a pioneering role in the region’s financial landscape, setting up the Exim Bank Group (East Africa), which extends its regional presence into the Comoros, Djibouti, and Uganda, along with a representative office in Ethiopia. This international footprint is unmatched by other indigenous Tanzanian banks, demonstrating its ambition and success as a regional financial services conglomerate. Committed to innovation and customer satisfaction, Exim Bank has continually introduced modern banking solutions, such as its Elite Banking service and various mobile/online platforms, while maintaining a strong focus on compliance, professional standards, and contributing to the community through Corporate Social Responsibility (CSR) initiatives.

Relationship Manager – Corporate Center at Exim Bank, November 2025

Job Description

The Job Holder will be responsible for developing profitable assets and cost-effective liabilities with reputable clients. They will identify and acquire new high-value customers from target sectors.

Roles & Responsibilities

• To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospective customers.
• Maintain high professional standards and strive to provide quality services and competitive pricing to clients.
• Cultivate good rapport with corporate clients and ensure the bank becomes the choice for their investment and banking.
• Continuously identify and exploit cross-selling opportunities that embed the bank and its products with customer needs.
• Establish quality profit earning customer relationship within the target market.
• Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Any other duties may be assigned by your Superiors.
• Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines.
• Keeping updated with Exim’s guidelines for its internal policies and procedures to mitigate financial loss and fraud within the bank.
• Gathering information that is needed to prepare and assess credit applications in order to manage customer expectations.
• Identifying areas of improvement with internal processes in place.
• Report on Management of the status of Business leads, customer complaints, pending issues in respect of the clients