Website World Vision
World Vision
Sponsorship Coordinator / Specialist
Organization: World Vision
Job Type: Full-time
Location: Regional Assignment
Applicant Type: Local and International Applicants Accepted
Travel Requirement: Up to 30% domestic and international travel
About World Vision
World Vision is a global Christian humanitarian organization with over 75 years of experience working to support vulnerable children, families, and communities. The organization operates in nearly 100 countries, focusing on transforming children’s lives through development, humanitarian assistance, and advocacy.
World Vision is seeking a Regional Sponsorship Coordinator/Specialist to provide strategic leadership, technical support, and operational guidance in implementing sponsorship priorities across the region.
Job Purpose
The Regional Sponsorship Coordinator/Specialist will provide technical leadership and strategic support to strengthen World Vision’s sponsorship operations by:
- Ensuring effective implementation of sponsorship priorities.
- Strengthening sponsorship business systems and operational processes.
- Improving data management and utilization.
- Supporting national offices to enhance sponsorship capacity.
- Ensuring quality assurance, risk management, and compliance with sponsorship standards.
- Strengthening supporter engagement and sponsor-related activities.
- Collaborating with Regional Office (RO), Global Centre (GC), and National Office (FO) teams to improve sponsorship performance.
Key Responsibilities
1. Policy and Standards
- Provide technical leadership and guidance on sponsorship matters across the region.
- Support development and implementation of:
- Sponsorship policies
- Standards
- Tools
- Operating models
- Business processes
- Support Field Offices (FOs) to establish systems ensuring compliance with sponsorship policies and standards.
- Monitor policy implementation and engage leadership teams on improvement areas.
2. Child Participation and Sponsorship Business Processes
- Lead regional initiatives that strengthen child participation and improve sponsorship processes.
- Coordinate quality improvement efforts related to:
- Child participation
- Sponsor engagement features
- Sponsorship deliverables
- Work closely with the Regional Sponsorship Lead to improve sponsorship outcomes.
3. Data Analytics and Reporting
- Coordinate regional sponsorship data analysis to support:
- Strategic planning
- Process improvement
- Capacity building
- Provide sponsorship analytics and reports to leadership teams.
- Support data-driven decision-making across Regional and National Offices.
4. Operational Review and Performance Management
- Lead regional operational and performance review processes.
- Support planning, budgeting, and performance improvement initiatives.
- Provide feedback on sponsorship priorities and operational performance.
- Strengthen integration between sponsorship operations and program teams.
5. Programmatic and Cross-Functional Integration
Collaborate with technical teams including:
- Design, Monitoring & Evaluation (DME)
- LEAP
- Child Protection and Safeguarding
- Education
- Health
- Gender
- Micro-enterprise Development
to strengthen program integration and impact.
6. Leadership and Capacity Building
- Provide technical leadership to national sponsorship teams.
- Support National Offices in strengthening sponsorship operations.
- Develop and implement sponsorship capacity-building plans.
- Promote peer coaching and knowledge-sharing initiatives across offices.
- Support training programs for sponsorship teams.
7. Learning and Knowledge Management
- Promote sharing of successful sponsorship practices across National Offices.
- Capture lessons learned and recommendations for improvement.
- Support organizational learning initiatives with Global Centre teams.
8. Innovation and Sponsorship Development
- Provide guidance on new sponsorship initiatives and partnership developments.
- Support National Offices in participating in sponsorship innovation projects.
- Collaborate with Global Centre teams to:
- Develop
- Test
- Implement
sponsorship initiatives.
- Provide field-based insights to improve global approaches.
Business Systems and Operational Capacity Building
The role will:
- Support implementation and improvement of sponsorship systems, including:
- Sponsorship Operations Indicators
- Databases
- Reporting systems
- Sponsorship 2.0
- Horizon Sponsorship Single User Interface (SSUI)
- Horizon HOPE
- Horizon desktop and mobile applications
- Review Field Office operational needs and coordinate technical support.
- Support database management, system usage, and performance improvement.
- Assist with development, testing, and implementation of sponsorship system resources.
- Conduct sponsorship capacity assessments and develop improvement plans.
Business Systems and Operational Support
Responsibilities include:
- Promote effective use of Horizon HOPE systems.
- Coordinate with WVIT technical support teams to resolve system issues.
- Support digital transformation initiatives.
- Review Service Operations Indicators (SOI) databases for:
- Accuracy
- Completeness
- Timeliness
- Performance trends
- Develop mechanisms to improve sponsorship system utilization.
Supporter Engagement and Sponsor Features
- Coordinate with National Offices and Global Centre teams to improve supporter engagement activities.
- Support delivery of sponsor engagement requirements and processes.
- Coordinate supporter engagement activities between Support Offices and National Offices.
- Support development and quality assurance of sponsor materials, including:
- Annual Progress Reports (APR)
- Christmas/Greeting Cards
- Child Engagement Worksheets
- Monitor supporter engagement production against annual plans.
- Support testing and pilot activities for sponsor engagement initiatives.
- Document lessons learned and best practices.
Risk Management and Mitigation
- Support monitoring of National Office audits and action plans.
- Provide technical follow-up support to offices with sponsorship performance challenges.
- Monitor sponsorship risks and support corrective actions.
- Promote accountability, transparency, and integrity in sponsorship operations.
- Review sponsorship performance reports and audit findings.
- Support offices in managing key risk factors through data analysis and technical assistance.
Required Qualifications and Experience
Education
- Master’s degree preferred in:
- Management
- Social Sciences
- Development Studies
- Related fields
Professional Experience
Leadership Experience
- Minimum 5 years of experience in development work.
- At least 2 years in a leadership role at country level.
Child Sponsorship Experience
Candidates must have:
- Strong understanding of child sponsorship and its contribution to child wellbeing.
- Minimum 2 years of experience managing or supervising sponsorship activities at:
- Country level
- Cluster level
- Demonstrated experience in:
- Sponsorship management
- Sponsorship business processes
- Sponsorship systems
Development Experience
- Strong understanding of development programming approaches.
- Experience working in Field Offices on:
- Child sponsorship
- Community development projects
- Experience facilitating:
- Training programs
- Community engagement
- Staff capacity building
- Partnerships
Required Skills
- Excellent written and verbal communication skills in English.
- Strong presentation and facilitation abilities.
- Ability to work with diverse stakeholders.
- Strong analytical and strategic thinking skills.
- Ability to manage regional-level coordination and support.
Travel Requirements
The position requires willingness and ability to travel up to 30% of the time domestically and internationally.
World Vision Values and Requirements
World Vision is a Christian humanitarian organization committed to serving vulnerable children and communities. Successful candidates are expected to:
- Demonstrate professional ethics and integrity.
- Respect cultural sensitivities.
- Support World Vision’s Christian values and principles.
- Participate in team devotions, chapel, and prayer gatherings where applicable.
How to Apply
Interested candidates should submit their applications through the official World Vision recruitment portal.
To apply for this job please visit worldvision.wd1.myworkdayjobs.com.