ICT Specialist (UNDP – United Nations Development Programme)

Assignment Overview

Position	ICT Specialist
Organization	UNDP (United Nations Development Programme)
Country	United Republic of Tanzania
Duty Station	Dar es Salaam
Work Location	On UN Premises
Assignment Type	International UN Volunteer – Specialist
Work Schedule	Full-time
Assignment Duration	8 Months
Expected Start Date	1 August 2026
Expected End Date	31 March 2027
Vacancies	1
Application Deadline	6 August 2026, 03:00
SDG	Goal 17 – Partnerships for the Goals

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Mission and Objectives

The United Nations Development Programme (UNDP) is the UN’s global development network, supporting countries in implementing sustainable development solutions aligned with the 2030 Agenda for Sustainable Development.

In Tanzania, UNDP focuses on:

• Inclusive Democratic Governance
• Inclusive Economic Growth and Sustainable Livelihoods
• Environmental Sustainability
• Climate Change and Resilience

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Assignment Context

This assignment supports a joint programme aimed at strengthening community resilience and government response capacities through digital technologies.

The project includes establishing a Multipurpose ICT Centre at the Tanzania Peacekeeping Training Centre (TPTC).

The ICT Centre will serve as a hub for:

• Early warning systems
• Information aggregation
• Digital reporting
• Peacebuilding activities

The centre is expected to strengthen the capacity of communities and institutions—particularly women and youth—to detect and respond to human security threats.

The ICT Specialist will work closely with:

• Programme Coordinator – Human Security
• National Officer
• TPTC Management
• Government stakeholders
• Development partners

The Specialist will also support the development and improvement of UNDP Tanzania Office dashboards.

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Key Responsibilities

1. ICT Infrastructure Development

• Assess existing ICT infrastructure and identify capacity gaps.
• Design and support installation of ICT infrastructure.
• Establish networking systems (LAN/WAN and internet connectivity).
• Develop data management and reporting platforms.
• Deploy communication tools for early warning systems.
• Supervise installation and commissioning of ICT equipment.
• Ensure systems are secure, scalable, and user-friendly.

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2. ICT Centre Deployment and Operationalization

• Support establishment of a fully operational ICT Centre.
• Develop Standard Operating Procedures (SOPs) covering:
  • Equipment usage
  • System management
  • Data handling
  • Reporting processes
• Integrate ICT systems with national and local early warning systems where feasible.

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3. Capacity Building (Training of Trainers)

Design and deliver Training of Trainers (ToT) programmes covering:

• ICT equipment and systems
• Infrastructure setup and configuration
• Maintenance and troubleshooting
• Data collection and analysis
• Reporting tools

Additional responsibilities include:

• Prepare training manuals and user guides.
• Mentor National Officers and selected trainers.
• Build long-term institutional capacity.

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4. Maintenance and Sustainability

• Develop preventive maintenance plans.
• Train staff on routine maintenance.
• Provide troubleshooting support.
• Recommend future ICT upgrades and sustainability strategies.

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5. Early Warning and Reporting Systems

Support development or customization of digital platforms for:

• Early detection of human security threats
• Real-time reporting
• Information sharing

Enhance reporting related to:

• Human safety
• Economic vulnerabilities
• Public health risks

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6. Data Analytics and Visualization

• Develop Power BI dashboards.
• Build interactive reports.
• Integrate data from:
  • SharePoint
  • Excel
  • Databases
  • Cloud platforms
• Develop business applications using Power Apps.
• Automate workflows using Power Automate.
• Define KPIs with programme teams.
• Train staff on reporting tools.
• Ensure data quality and compliance with UNDP standards.

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7. Other Duties

Perform additional responsibilities assigned by management to support efficient functioning of the office.

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Expected Results

ICT Centre Operationalization

• Fully operational Multipurpose ICT Centre.
• ICT infrastructure successfully procured and deployed.
• Increased institutional capacity through training.
• Improved reporting of human security emergencies.
• ICT Centre operational plans aligned with Human Security Assessment recommendations.

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Capacity Building and Community Impact

• Increased institutional use of developed software.
• Positive user feedback on manuals and operational procedures.
• Improved ICT knowledge among women and youth.
• Greater participation in ICT-enabled community initiatives.
• Stronger engagement in conflict prevention and early warning systems.

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Cross-Cutting Outcomes

• Stronger ICT-enabled institutional capacity.
• Improved collaboration between government and communities.
• Greater inclusion of women, youth, and vulnerable groups in ICT access and decision-making.

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Eligibility Requirements

Age

• 18–80 years

Nationality

Applicants must be nationals of a country other than Tanzania, the country of assignment.

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Required Education

Bachelor’s Degree in one of the following fields:

• Information and Communication Technology (ICT)
• ICT Infrastructure and Systems Development
• Digital Transformation
• Early Warning Systems
• Data Systems and Reporting
• Related discipline

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Required Experience

Minimum 3 years of relevant professional experience in ICT systems development and deployment.

Experience in:

• ICT infrastructure setup and management
• Training and Capacity Building (Training of Trainers preferred)
• Early warning or data systems (desirable)
• Dashboard development using Power BI
• Government institutions or training centres
• Peacebuilding, security, or development programmes (advantage)

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Technical Skills

• Networking and Systems Administration
• ICT Infrastructure Management
• Digital Communication Tools
• Data Management Platforms
• Power BI
• SharePoint Online
• Power Apps
• Power Automate
• ICT Security
• System Maintenance

Advantage

Knowledge of:

• Microsoft Azure Data Services
• SQL
• Data Modeling

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Soft Skills

• Training and Facilitation
• Coordination and Partnership Building
• Analytical Thinking
• Problem Solving
• Excellent Communication Skills

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Languages

• English: Fluent (Required)

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Competencies

• Results Orientation
• Accountability
• Knowledge Sharing
• Capacity Development
• Teamwork
• Partnership Building
• Adaptability
• Cultural Awareness
• Respect for Diversity
• Analytical Thinking
• Problem Solving

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Areas of Expertise

• Data Science
• Information Management
• Artificial Intelligence
• Information Technology
• Telecommunications
• Administration

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Living Conditions

Dar es Salaam offers:

• A multicultural and dynamic environment.
• Good access to essential services and modern amenities.
• Opportunities to work with international organizations.

However, volunteers should be prepared for:

• Traffic congestion
• Variable utility services
• Occasional travel to other regions
• Logistical and operational challenges

The assignment requires flexibility, adaptability, and cultural awareness.

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Inclusivity Statement

The United Nations Volunteers (UNV) programme is committed to equal opportunity and diversity. Qualified applicants are encouraged to apply regardless of gender, disability, age, ethnicity, religion, nationality, sexual orientation, or other protected characteristics.

All UN Volunteers are expected to uphold human rights, promote inclusion, and combat discrimination.

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COVID-19 Vaccination

Selected candidates for certain occupational groups may be required to meet host entity vaccination requirements, including COVID-19 vaccination where applicable.

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Scam Warning

The United Nations does not charge any fees at any stage of the recruitment process, including:

• Application
• Processing
• Interview
• Testing
• Training

Applicants should be cautious of fraudulent recruitment schemes requesting payment or personal information.

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