Logbook Administration Agent Job Vacancy at Mogo Credit Tanzania, Dar es Salaam August 2026

Logbook Administration Agent at Mogo Credit Tanzania

Position: Logbook Administration Agent
Company: Mogo Credit Tanzania
Location: Dar es Salaam, Tanzania
Employment Type: Full-time
Experience: 1–2 years

Job Overview

The Logbook Administration Agent will manage the documentation and administrative processes related to vehicle sales, logbook applications, Control Numbers, payments, reconciliations, and logbook follow-up. The role also involves supporting branches, resolving complaints, and maintaining accurate records and reports.

Key Responsibilities

Sales Documentation & EFD Receipts

• Receive and verify EFD receipts for all issued invoices.
• Match EFD receipts accurately with the relevant invoices and transactions.

Sales Agreements & Logbook Documentation

• Prepare Sales Agreements for applicable vehicle sales.
• Coordinate signing of Sales Agreements and supporting documents.
• Verify that documents are complete, accurate, and properly signed.
• Maintain organized records of signed agreements and supporting documents.

Control Numbers & Logbook Processing

• Submit completed documents for logbook processing.
• Maintain accurate trackers for submitted agreements and applications.
• Obtain and record Control Numbers.
• Monitor Control Numbers through payment and logbook processing.
• Follow up on unattended or overdue Control Numbers.

Control Number Payments

• Process payments within the required timeframe.
• Verify payment details before making payments.
• Maintain payment records and supporting evidence.
• Reconcile paid Control Numbers with relevant logbook applications.

Logbook Follow-Up

• Follow up regularly on submitted logbooks until completion.
• Maintain an updated pending/follow-up tracker.
• Escalate delayed or outstanding logbooks.
• Collect processed logbooks and verify their details.

Branch Support & Complaint Resolution

• Respond to branch queries regarding logbooks, documentation, Control Numbers, payments, and delays.
• Resolve urgent logbook-related complaints promptly.
• Provide branches with timely status updates.
• Escalate critical or unresolved issues to supervisors/managers.
• Maintain records of complaints and resolutions.

Reconciliation

• Prepare monthly Blue Rock M-PESA/Selcom statements for reconciliation.
• Ensure transactions are properly captured and supported.
• Coordinate with Finance to resolve discrepancies.
• Maintain monthly statements and reconciliation reports.

Reporting & Records

• Prepare reports on:
  • Logbooks submitted
  • Control Numbers received
  • Control Numbers paid and pending
  • Logbooks received versus pending
  • Outstanding/overdue logbooks
  • Branch complaints and resolutions
• Maintain accurate electronic and physical records.

Qualifications & Requirements

• Diploma or Bachelor’s degree in:
  • Business Administration
  • Finance
  • Accounting
  • Procurement
  • Logistics
  • Related field
• 1–2 years of relevant experience in administration, documentation, operations, sales support, finance, or a similar role.
• Experience with government documentation, Control Numbers, payments, logbooks, or vehicle registration is an added advantage.
• Good working knowledge of Microsoft Excel and Microsoft Office applications.
• Experience with ERP systems is an added advantage.

Application

Applicants are required to submit their details through the employer’s online application system, including:

• First name
• Last name
• Email
• Phone number
• Updated CV

Note: The provided vacancy does not state an application deadline.

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