SUPPORT SERVICES OFFICER

Company: Perseus Mining (Tanzania) Limited (SMLC)
Location: Sengerema, Mwanza Region
Employment Type: Site-based / Roster-based
Reports To: Support Services Superintendent / Site Services Manager
Application Deadline: 9th September 2026

About the Position

Perseus Mining (Tanzania) Limited is seeking a Support Services Officer to provide operational, administrative, and logistical support for non-core support services at a large-scale gold mining operation.

The role coordinates site services including camp administration, catering and housekeeping liaison, travel and accommodation, office and meeting facilities, procurement support, contractor coordination, and general administration.

Key Responsibilities

1. General Administration & Coordination

• Provide day-to-day administrative support to the Support Services/Site Services function.
• Prepare and maintain letters, memos, reports, registers, presentations, and other documents.
• Maintain organized electronic and hard-copy filing systems.
• Assist with weekly, monthly, and quarterly support services reports.
• Monitor office supplies, stationery, and consumables.

2. Camp, Catering & Housekeeping Support

• Coordinate with camp management, catering, and housekeeping contractors.
• Maintain camp occupancy records, room allocations, and rotation schedules.
• Receive and follow up on camp residents’ feedback and complaints.
• Support inspections of camp, kitchen, dining, and housekeeping facilities.
• Assist with communication of camp rules and site living standards.

3. Travel, Transport & Logistics Support

• Assist with travel arrangements, including flights and ground transportation.
• Maintain travel and transport schedules.
• Liaise with security and logistics teams regarding arrivals, departures, and material movements.
• Maintain vehicle registers and assist with vehicle scheduling.

4. Office, Meeting & Event Support

• Coordinate meeting and training room bookings and setup.
• Arrange refreshments, equipment, and materials for meetings and workshops.
• Support site events, employee welfare activities, safety days, awareness campaigns, and community engagement activities.

5. Procurement & Contractor Support

• Raise purchase requisitions for support services consumables and minor items.
• Assist in monitoring catering, housekeeping, camp management, laundry, waste management, and other support services contracts.
• Track contractor KPIs and verify service delivery.
• Support invoice verification and liaise with contractors on routine operational matters.

6. Compliance, Governance & HSE

• Promote and comply with company HSE and community relations policies.
• Participate in safety meetings, toolbox talks, and incident reporting.
• Support compliance with Tanzanian legislation, company policies, and internal controls.
• Maintain records of relevant permits and licenses.

7. Stakeholder & Community Interface

• Serve as a first point of contact for employees and contractors regarding support services inquiries.
• Maintain effective communication with departments including Mining, Processing, Maintenance, HSE, HR, Security, and Community Relations.
• Support communication between site management, contractors, and employees.

8. Other Duties

• Perform other related duties and special projects as assigned by the Support Services Superintendent / Site Services Manager.

Qualifications & Experience

Essential:

• Diploma or Bachelor’s degree in Business Administration, Hospitality Management, Logistics, Public Administration, or a related field.
• 3–5 years of experience in administration, hospitality, logistics, or camp services.
• Experience coordinating multiple support functions and working with contractors/service providers.
• Experience in mining, oil & gas, construction, remote-site operations, large-scale catering, facilities, or hotel management is preferred.

Desirable:

• Experience working at a remote mining camp or similar large-scale remote operation in Tanzania or East Africa.
• Familiarity with ERP/business systems such as SAP, Pronto, or similar systems.
• Experience working in a multicultural environment.

Knowledge, Skills & Competencies

• Strong administrative and organizational skills with attention to detail.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Basic database and spreadsheet reporting skills.
• Understanding of camp operations, catering, housekeeping, or facilities management.
• Basic knowledge of procurement and contract administration.
• Strong written and verbal communication skills.
• High integrity, confidentiality, and ethical conduct.
• Ability to plan, prioritize, and work under pressure.
• Strong problem-solving and service-oriented approach.
• Cultural awareness and ability to work effectively in a diverse team.

Language Requirements

• Fluency in Swahili.
• Good command of English, both written and spoken.
• Ability to translate or interpret between English and Swahili is an added advantage.

Work Environment

• Site-based position at a large-scale gold mining operation in Tanzania.
• Roster-based work, such as 4 weeks on / 2 weeks off, subject to company policy.
• Predominantly office-based, with regular visits to camp, catering facilities, and other site infrastructure.
• Work in a remote industrial environment with strict health, safety, and security requirements.

Key Performance Indicators

Performance will be assessed based on:

• Accuracy and timeliness of administrative tasks and reports.
• Accuracy of camp occupancy records and travel/rotation coordination.
• Internal customer satisfaction with support services.
• Compliance with HSE requirements and company procedures.
• Responsiveness and resolution of support service-related issues.

Reporting & Key Interfaces

Reports To: Support Services Superintendent / Site Services Manager

Internal Interfaces: HR, HSE, Finance, Logistics, Security, Mining, Processing, Maintenance, and Community Relations.

External Interfaces: Camp management, catering, housekeeping, laundry, transport, waste management contractors, travel agents, and local service providers.

How to Apply

Applications should be submitted by email to:

Email: perseus@globeconnect24-7.com

Subject Line: Support Services Officer

Application Deadline: 9th September 2026

Perseus Mining reserves the right to remove advertised roles before the closing date. Only shortlisted applicants will be contacted.