2. ADMINISTRATIVE OFFICER (1 Position)

Duty Station: Dar es Salaam

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Job Summary

The Administrative Officer acts as the first point of contact for internal and external clients.

The role involves:

• Front desk management

• Administrative support

• Office management

• Record management

• HR support

The officer also supports the Country Director (CD) when required and reports to the People and Culture Director.

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Key Responsibilities

1. Front Desk Management

• Welcome and assist visitors.

• Guide visitors within the office.

• Maintain visitor logs to ensure workplace security.

• Answer phone calls professionally and route them appropriately.

• Manage incoming and outgoing calls.

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2. Administrative Support

• Coordinate domestic and international travel, including:

  • Flights

  • Hotels

  • Transport pickups.

• Coordinate meetings for visitors, partners, and stakeholders.

• Perform administrative tasks including:

  • Copying

  • Scanning

  • Filing

  • Note taking

  • Travel arrangements.

• Prepare meeting and training rooms.

• Assist with travel arrangements for the Country Director.

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3. Office Management

• Ensure office equipment (internet, telephones, printers) works properly.

• Manage office information boards by updating news and removing outdated notices.

• Supervise cleanliness of office buildings and surroundings.

• Report office maintenance issues.

• Safeguard tools, equipment, and office supplies.

• Plan office events and coordinate HR initiatives.

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4. Document and Record Management

• Receive and distribute letters and packages.

• Maintain office files and records.

• Manage contracts with vendors providing office services.

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5. HR Support

• Coordinate onboarding for new employees.

• Assist staff with insurance queries and claims.

• Schedule interviews and coordinate logistics.

• Prepare interview documents and confirm candidates.

• Perform other duties assigned by the line manager.

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Minimum Requirements

Qualifications

• Bachelor’s Degree in Business Administration or related fields.

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Experience

• At least 2 years of experience in office administration.

• Experience in HR administrative support is an added advantage.

• Experience using online applications (e.g., travel booking systems).

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Skills

• Fluent in English and Kiswahili.

• Strong IT skills (Word, Excel, Outlook).

• Attention to detail.

• Logical and systematic working style.

• Ability to multitask and prioritize workload.

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Attitude / Motivation

• Commitment to personal and professional development.

• High personal integrity.

• Strong customer service attitude.

• Ability to manage emergencies effectively.

• Commitment to MSI Tanzania’s mission and vision.

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Application Information

Applications must include:

• Curriculum Vitae (CV)

• Cover Letter explaining suitability

Submit to:

Director of People and Culture
MSI Tanzania
11 Majuva Street – Mwenge
P.O. Box 7072
Dar es Salaam, Tanzania

Phone: +255 22 2774991 / 4
VOIP: +255 768 987 780

Email: jobs@mst.or.tz

Deadline: March 27, 2026

Only shortlisted candidates will be contacted