Job Opportunity: Assistant Manager

Company: Tabono Consult Limited (on behalf of a client)

Location: Dar es Salaam, Tanzania

Reports to: Operations Manager

Application Deadline: 15th February 2026

## Role Purpose

The Assistant Manager is responsible for the day-to-day management of travel retail operations. This dynamic role involves organizing Sales Associates, overseeing shift performance, and ensuring that sales targets and operational standards are consistently met.

## Key Outputs

• Retail Standards: Maintain shops to the company’s defined premium standards.

• Team Leadership: Oversee and motivate Sales Associates to drive performance.

• Sales Performance: Lead the team to achieve specific sales targets and objectives.

• Inventory Management: Ensure optimal stock levels are maintained at all times.

## Key Responsibilities

1. Point of Sale & Operations

• Shop Presentation: Lead product arrangement (merchandising), ensure accurate price labeling, and maintain a pristine shop environment.

• Commercial Actions: Implement promotions, campaigns, and supplier activations (marketing, tastings, and materials).

• Cash Management: Ensure cash tills have sufficient change and oversee session closing procedures.

• Customer Care: Provide high-quality service and handle escalated customer queries.

• Shift Management: Conduct briefings, allocate staff to floor/tills, and report faulty work tools to the Operations Manager.

• Security: Monitor and report suspicious behavior from customers, staff, or airport personnel.

2. Human Resources

• Scheduling: Review shift schedules, flag coverage issues, and manage short-notice absenteeism.

• Traffic Management: Monitor passenger flow and relocate staff between shops accordingly.

• Performance Tracking: Manage breaks, monitor attendance/punctuality in real-time, and take immediate action on lateness or early departures.

• Training: Assist in training new and existing staff members.

• Reporting: Deliver daily briefings/debriefings and report individual behavior or performance issues.

3. Stock Control

• Logistics: Control physical and system transfers between the warehouse and various shops.

• Inventory: Oversee stock levels and take full accountability for inventories.

## Candidate Profile

## How to Apply

Note: This position is open to applicants across East Africa. Candidates from Kenya, Uganda, or Rwanda are strongly encouraged to apply.

1. Prepare your Documents: Combine your CV and a cover letter detailing your experience into a single PDF document.

2. Submit Online: Visit tabono.co.tz and locate the “Assistant Manager” posting.

3. Deadline: Ensure your application is submitted by 15th February 2026.

Tabono Consult is an equal opportunity employer. Only shortlisted candidates will be contacted.