Website Mogo Credit Tanzania
Mogo Credit Tanzania
Branch Manager
- Full-time
- Dar es Salaam
- Tanzania
Description
- Lead, supervise, and motivate the branch team (Loan Officers, DC Field Agents, and support staff) to achieve set sales, portfolio quality, and customer service targets.
- Oversee daily branch operations, ensuring efficiency, compliance, and adherence to company policies and regulatory requirements.
- Develop and implement strategies to grow the loan portfolio while maintaining healthy repayment rates.
- Monitor loan disbursement, portfolio performance, and collection efficiency; take corrective action when necessary.
- Conduct regular performance reviews, provide coaching, and identify training needs for staff to enhance productivity.
- Ensure early intervention on high-risk accounts through courtesy visits and proactive follow-up.
- Build strong community and customer relationships to promote brand visibility and generate business opportunities.
- Analyze branch performance reports and present findings with recommendations to the Regional Manager.
- Safeguard company assets at the branch, including cash, equipment, and client files, by enforcing strict control measures.
- Foster a positive, customer-focused work culture that aligns with Mogo’s values and service standards.
Requirements
- Bachelor’s degree in Business Administration, Finance, Sales & Marketing, or a related field (Master’s degree or professional certification is an added advantage).
- Minimum of 5 years’ experience in financial services, microfinance, banking, or asset financing, with at least 2 years in a leadership or branch management role.
- Proven track record in meeting sales targets, managing loan portfolios, and improving collection efficiency.
- Strong leadership, coaching, and team management skills with the ability to inspire and drive performance.
- Excellent communication, interpersonal, and negotiation abilities.
- Analytical and problem-solving skills, with the ability to make sound business decisions under pressure.
- High level of integrity, accountability, and professionalism.
- Proficiency in MS Office Suite and familiarity with loan management systems.
- Ability to work independently, handle multiple priorities, and adapt to changing business needs
To apply for this job please visit talent.sage.hr.