Branch Operations Officer at LOLC Tanzania , Mwanza – January 2026

LOLC Tanzania Financial Services Limited is a registered microfinance institution that aims to empower individuals and businesses with accessible loan solutions to drive sustainable growth and financial success. The company was originally established in 2006 as Tujijenge Tanzania Financial Services Limited, but officially rebranded to LOLC Tanzania Financial Services Limited on November 1st, 2024, after the Sri Lankan-based LOLC Group became the majority shareholder in 2021. The company operates branches in Dar es Salaam and Mwanza, and leverages over 18 years of experience in the microfinance sector to provide inclusive financing.

LOLC Tanzania specializes in providing key loan products tailored to meet diverse customer needs. These products include Car Loans (Gari Loan, Gari Commercial Loan, and Gari Express Loan), Business Loans (Biashara Loan), Personal Loans (Binafsi Loans), and Loans for Salaried Employees (Ajira & Mshahara Loan). In addition to financing, the institution also offers Business Management and Financial Advisory services. As a part of the globally diversified LOLC Group, which has a presence in many countries, LOLC Tanzania is committed to a global vision of uplifting communities, expanding financial access, and fostering economic progress.

Job Opportunity: Branch Operations Officer

LOLC Tanzania is a leading financial services provider committed to empowering individuals and businesses with accessible loan solutions, driving sustainable growth and financial success. We are currently seeking a dedicated Branch Operations Officer to join our team in Mwanza.

Job Overview

• Job Title: Branch Operations Officer

• Location: Mwanza, Tanzania

• Company: LOLC Tanzania

Key Responsibilities

• Branch Operations & Compliance: Provide oversight of daily branch operations, ensuring full compliance with internal policies, regulatory requirements, and established operational controls.

• Customer Service Excellence: Maintain high standards of customer service by addressing client inquiries promptly, supporting customer needs, and ensuring timely payment reminders to minimize default risks.

• Loan Processing & Transaction Oversight: Support the end-to-end processing of loan applications and ensure accurate, timely management of all branch transactions, including deposits, withdrawals, and loan disbursements.

• Financial Reporting: Prepare, maintain, and reconcile financial records and statements; contribute to performance reports and the analysis of key branch metrics.

• Operational Enhancement: Work collaboratively with branch staff to streamline workflows, strengthen operational efficiency, and promote continuous improvement.

Qualifications

• Education: Bachelor’s degree in Accounting or Banking and Finance.

• Experience: 1–2 years of experience as an accountant with a strong understanding of financial processes.

• Industry Knowledge: Previous experience in a banking or microfinance institution is a significant advantage.

• Technical Skills: Proficient in Microsoft Office Suite and financial software.

• Soft Skills: Strong analytical skills, attention to detail, and excellent interpersonal and communication skills.

How to Apply

Interested candidates are invited to submit their resumes to: Recruitment.T@lolc.co.tz

Application Instructions:

• Please include the title of the position (Branch Operations Officer) and the location in the subject line of your email.

• Deadline: Applications must be received by January 15, 2026.