Employment Opportunity: Field Technician / Engineer – Telecom Industry

General Overview

The Field Technician/Engineer will be responsible for the day-to-day maintenance activities of telecom sites assigned to the company.

The role includes performing both preventive and corrective (ad-hoc) maintenance activities. Duties will include site cleaning, removal and replacement of faulty spare parts, generator servicing and fueling, and preparation of maintenance and site reports.

Qualifications

• Advanced Diploma in Electronics and Telecommunications Engineering or Information Technology
• EWURA Certification

Experience

• Minimum two (2) years of experience in:
  • Call centre management and/or
  • Field operations management

Key Competencies

• Ability to encourage creativity and innovation
• Strong interpersonal and communication skills
• Fluency in English and Swahili
• Good work ethics and professionalism
• Ability to work under pressure and handle stress
• Computer literacy
• Strong leadership and team management skills
• Valid driving license
• Must be reachable via mobile phone at all times
• Ability to work flexibly and respond to operational needs when required

Key Responsibilities

The Field Technician/Engineer will:

• Ensure all preventive maintenance activities for assigned sites are completed according to client standards, including:
  • Generator servicing
  • Air conditioning maintenance
  • Electric fence inspection
  • Site cleaning
  • Generator refueling
• Receive Trouble Tickets (TT) and attend to sites immediately to diagnose and resolve issues within the Mean Time to Repair (MTTR).
• Monitor fuel levels at sites and prepare fuel orders according to the fueling schedule.
• Regularly check and report fuel-related data including:
  • Generator Running Hours (RHS)
  • Fuel consumption
  • Fuel levels in tanks
  • Fuel theft or spills
• Ensure smart meters are properly connected and operational, including fuel alarm functionality.
• Assist the O&M Assistant Manager – Maintenance in conducting fuel consumption tests.
• Diagnose faulty spare parts, replace them, and return defective parts for recording and disposal.
• Ensure all sites remain clean and vegetation is cleared within one meter of the palisade wall.
• Prepare weekly site reports with photo attachments and submit them to the O&M Assistant Manager – Maintenance and NMC.
• Prepare failure reports when required.
• Provide feedback on all closed Trouble Tickets and explain reasons for unresolved ones, including action plans to close them within MTTR.
• Conduct monthly site maintenance audits and prepare audit reports.

How to Apply

Interested candidates should submit their Curriculum Vitae (CV) to:

📧 adamvaileth@yahoo.com

📅 Application Deadline: 12th March 2026