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Job Title: Field Technician

Reporting Line Manager: Regional Operational Lead

Are you a skilled problem-solver with a passion for technology and hands-on work?

Northern Engineering Works Ltd (NEWL) is seeking a dedicated Field Technician to join our dynamic Operations team. Successful candidates for this position will carry out standardized Site Preventive & Corrective Maintenance and Generator Service as per the agreed Service Level Agreement (SLA).

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Key Responsibilities

• Adhere to Standard Day Requirements
• Attend Daily Cluster Meetings and any other as per requirements
• Follow Site Access Procedures
• Execute Site Preventive Maintenance as per Standard Operating Procedures (SOP)
• Proper maintenance of Client’s & NEWL Assets
• Ensure 100% DC Power Availability on assigned sites
• Attend callouts within ETR time
• Ensure all assigned sites are visible at NOC
• Ensure all assigned Site Work Orders (SWO) are closed within SLA time
• Ensure all alarms are properly terminated and configured at sites
• Ensure Diesel Generators (DGs) are maintained as per manufacturer’s recommendations
• Ensure Air Conditioner Units are properly maintained as per SLA
• Ensure high data integrity on ServiceNow
• Conduct site earth measurement
• Attend scheduled trainings
• Maintain assigned portable DG
• Ensure portable rectifier is properly kept at GMT
• Submit detailed Root Cause Analysis (RCA) for corrective maintenance tasks
• Maintain sites & company assets with high level of integrity
• Maintain partnership with client
• Ensure site fire extinguishers are properly maintained as per SLA
• Ensure all RMS are communicating
• Ensure Fuel Delivery Work Orders (FDWO) & LUKU are closed as per SLA
• Ensure Preventive Maintenance (PM) is completed as per plan
• Ensure SLA spares and consignment stock are properly handled
• Ensure GMT Store is well maintained
• Request replenishment of SLA spares daily (maintain maximum level)
• Train and mentor field trainees
• Timely request of skill set uplifting
• Perform any other task assigned necessary for successful job delivery

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SHEQ Responsibilities

• Ensure SHEQ compliance on all tasks
• Report identified near misses, hazards and SHEQ non-conformities to NEWL SHEQ Manager
• Report at least 5 near misses and 1 hazard every month
• Ensure no planned work is undertaken without Field Level Risk Assessment (FLRA)
• Report any incident/property damage within 24 hours
• Use proper Personal Protective Equipment (PPE)
• Ensure Journey Management Plan is filled when driving more than 150 km or 3 hours
• Ensure proper waste disposal
• Conduct daily vehicle inspection
• Attend mandatory OSHA medical examination
• Timely reporting of accidents
• Cooperate with SHEQ team during incident and accident investigations

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Qualifications

• Diploma or Bachelor’s Degree in Electrical Engineering or Mechanical Engineering
• At least 5 years experience in the telecommunications industry
• EWURA Registered
• ERB Registered
• Driving skills required

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Skills / Abilities / Knowledge

• Excellent verbal and written communication skills
• Strong problem-solving skills and attention to detail
• Strong IT skills (Excel, MS Word, PowerPoint, Project Management reporting tools)
• Proactive, innovative, and assertive
• Ability to manage tasks independently
• Ability to learn quickly
• Ability to work under pressure and meet deadlines while maintaining excellent customer service
• Valid driver’s license with clean record
• Familiarity with installation procedures for power infrastructure at BTS sites
• Ability to work independently and complete assignments within given instructions and standard practices
• Ability to travel to various field locations

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Personal Attributes

• Team player with high level of responsibility
• Reliable, methodical, and maintains integrity
• Availability and standby 24/7 x 365

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Application Process

Applicants are invited to submit:

• Application Letter
• Resume (CV)
• Copies of Certificates
• Other Credential Certificates

Send via email to:
📧 hr@newl.co.tz

Address:
Managing Director
P.O. Box 7026
Arusha

Deadline: 20th March 2026

If you are not contacted by Northern Engineering Works Limited within 5 days after the closing date, consider your application unsuccessful. Shortlisted candidates may undergo competency assessment and reference checking.

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