Job Title: Medium Value Merchant Officer – Mixxx by Yas

Company:

Mixxx by Yas, a fintech company belonging to the AXIAN Group, a pan-African player operating in five African countries.

Location:

Dar es Salaam, Tanzania

Application Deadline:

Before March 27, 2026

About the Role

The Medium Value Merchant Officer (MVM Officer) manages and grows the Medium Value Merchant segment. This role drives migration from lower segments, adoption of advanced products, portfolio health, revenue growth, and strong merchant relationships in a fast-growing fintech environment.

Joining Mixxx by Yas means becoming part of a stimulating professional environment driven by innovation, agility, and impact, working with young, passionate, and ambitious teams shaping the financial services of tomorrow.

Qualifications and Experience

Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Commerce, or a related field.
Master’s degree or professional certifications (e.g., Sales Management) are an added advantage.
2–4 years’ experience in merchant acquiring, key account management, sales, or customer relationship roles.

Core Responsibilities

Identify high-potential merchants in the Low Value Merchant (LVM) segment and design tailored plans to migrate them to the Medium Value Merchant (MVM) bracket.
Drive adoption of advanced products and value-added services, including lending, insurance, inventory tools, settlements, and ecosystem payment flows.
Maintain strong portfolio activity, ensuring at least 60% of MVMs transact monthly through proactive engagement.
Conduct weekly portfolio health checks to detect declines early and intervene using diagnostics and merchant outreach.
Lead reactivation strategies for dormant merchants using analytics, targeted incentives, and structured follow-ups.
Execute rescue missions for declining merchants by addressing technical, pricing, competitive, or operational issues.
Build strong merchant relationships through regular visits, advisory support, issue resolution, product updates, and tailored training.
Serve as the primary point of contact for MVMs, ensuring fast support.
Own revenue delivery for the MVM portfolio, driving growth in transaction volume, frequency, and average transaction value.
Reduce cash-out rates by promoting M2M and M2B flows and prepare merchants for future MDR monetization.
Use analytics and reporting tools to monitor portfolio health, track migration, measure reactivation outcomes, and report performance.
Gather market and competitive intelligence to identify opportunities, influence product, pricing, and campaign strategies.
Collaborate with acquisition, HVM, product, tech, and marketing teams to enable smooth transitions, issue resolution, and coordinated growth efforts.
Lead merchant training and onboarding for products and features while supporting special projects and maintaining strong brand representation.

Core Competencies

Strong commercial acumen with a revenue-ownership mindset.
Excellent relationship management and negotiation skills.
Analytical thinking with the ability to translate data into action.
Structured problem-solving and issue resolution capability.
Ability to operate in a target-driven, high-accountability environment.

Diversity and Inclusion

At Mixxx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive, and stimulating professional environment for everyone.

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

To apply for this job please visit axian-group.csod.com.

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