NOC Analyst II Job Vacancy At SBA Communications Dar es salaam February 2026

Role Overview: NOC Analyst II

Company: SBA Communications

Location: Dar Es Salaam, Tanzania

Job ID: JR102121

Employment Type: Full-time (24/7 Shift Operations)

SBA Communications, an S&P 500 leader in wireless infrastructure, is seeking a high-level Network Operations Center (NOC) Analyst. This role focuses on monitoring the power energy portfolio across telecom sites, ensuring maximum uptime and managing critical maintenance within strict Service Level Agreements (SLAs).

Key Responsibilities

Operations & Incident Management

• Shift Supervision: Oversee 24×7 NOC shift operations; assess and prioritize incidents under high-pressure conditions.

• Process Integrity: Maintain the quality of the Incident Management process, including ticketing, escalations, and customer communications.

• Service Restoration: Lead restoration efforts by coordinating with service centers, vendors, and third-party service providers.

• Outage Management: Manage uptime, service availability, and conduct Root Cause Analysis (RCA) for power system failures.

Technical Oversight

• Identify and capture the impact and urgency of network alarms.

• Ensure efficient restoration of various site power systems.

• Availability: Participate in a 24/7 on-call rotation with peers.

Candidate Profile

Education & Experience

• Degree: Bachelor’s Degree in Electrical, Telecommunications, or Mechanical Engineering.

• Experience: 3+ years in the Telecom industry, specifically working with equipment such as batteries, rectifiers, fibers, and RF systems.

• Language: English proficiency required; Portuguese bilingualism is preferred.

Technical Skills

• Deep understanding of NOC operations and Incident Management workflows.

• Familiarity with power infrastructure in a telecom environment.

• Manual dexterity for data input and equipment operation.

Physical & Environmental Requirements

• Flexibility: Must be able to work a flexible schedule including weekdays, weekends, and holidays in a 24/7 environment.

• Stamina: Ability to sit for up to 90% of the day; ability to lift up to 20 pounds.

• Responsiveness: Professional verbal communication for high-stakes telephone and in-person coordination.

Benefits & Wellbeing

Financial Growth

• Global Ownership Program: Annual Restricted Stock Units (RSU) for eligible employees.

• Retirement & Stock: 401K with company match and an Employee Stock Purchase Plan (ESPP).

Mental & Personal Health

• Health Concierge: Access to dedicated health support services.

• Wellness: Wellness reimbursement program.

Balance & Growth

• Time Off: Generous Paid Time Off (PTO), paid holidays, and paid volunteer hours.

• Education: Tuition reimbursement and support for professional certifications.

Summary of the “Team First” Culture

SBA Communications operates with an “Owner” mindset. They value agility and collaboration, providing a stable yet dynamic environment for innovators who are ready to manage the critical infrastructure that connects millions globally.

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