Regional Quality Control Technician Vacancy at SimbaNET Dar es salaam February 2026

Regional Quality Control Technician

SimbaNet is a leading licensed communications service provider and public data operator in East Africa, with a strong presence in Tanzania, Kenya, Uganda, Zambia, and Malawi. Established over two decades ago, it operates as a member of the Wananchi Group and has positioned itself as a critical backbone for corporate and Internet Service Provider (ISP) connectivity. The company specializes in providing high-speed data and internet services through submarine fiber optics, wireless media, and VSAT technology, ensuring high uptime and strict adherence to service level agreements for major banks, government institutions, and international organizations.

Beyond basic connectivity, SimbaNet offers a comprehensive suite of managed IT solutions, including cloud services, managed security, and unified communications. Its portfolio extends to innovative sectors such as the Internet of Things (IoT) for smart building management, data center optimization, and digital tools for governments and NGOs. With a state-of-the-art Network Operating Center and partnerships with global entities like Tata Communications, SimbaNet focuses on delivering scalable and secure ICT infrastructure that supports the digital transformation of businesses across the African continent.

Job Recruitment: Regional Quality Control Technician

SimbaNET, a member of the Wananchi Group—a regional provider of Internet, Data, and Multimedia Communication Solutions—is seeking to recruit a Regional Quality Control Technician.

About the Role

The successful candidate will be responsible for the following:

• Quality & SLA Management: Fully responsible for managing service quality control (QC) and service level agreements (SLAs) with contractors and internal teams.

• Operational Oversight: Ensuring all work orders for subscriber installation, site visitation, support, and network maintenance are implemented timely, efficiently, and within SLA standards.

• Collaboration: Working closely with customer experience, support, and commercial teams to meet business expectations regarding acquisition, retention, and growth.

• Accountability: Championing service quality assurance (QA) and contractor accountability, focusing on strict adherence to SLAs, turnaround times (TAT), and quality standards.

Qualification & Experience

To be considered for this role, applicants must meet these requirements:

• Education: Bsc. IT/Telecom.

• Experience: Minimum of 2 years of field experience in an ISP or Telecom environment.

• Certifications: Fiber/FTTx Certification.

• Mobility: Must be able and licensed to drive a vehicle and ride a motorcycle.

Application Details

• Contact: Send applications to recruitment@simbanet.co.tz.

• Deadline: Before 20th February 2026.

See also: Updated Names Called for Interview UTUMISHI – (PSRS) February, 2026