Relationship Manager, Development Organisations Job Vacancy at NCBA Bank, Dar es Salaam – February 2026

Website NCBA Bank

NCBA Bank


I. Position Overview

  • Job Title: Relationship Manager, Development Organisations

  • Unit/Department: Institutional Banking & Public Sector

  • Grade: Band 5

  • Reports To: Head, Institutional Banking & Public Sector

  • Purpose: To drive business growth by acquiring new institutional clients, managing a portfolio of existing development organizations, and cross-selling the bank’s diverse product suite.


II. Key Performance Areas

Category Weighting Core Focus
Business Development 45% Prospecting new clients, growing the balance sheet (assets/liabilities), and increasing facility utilization.
Relationship Management 20% Maintaining high personal competence to reduce complaints and penetrate the existing client base through regular visits and calls.
Risk Management 20% Adherence to KYC, AML, and credit policies to minimize the Bank’s exposure.
Credit Preparation 10% Structuring financing proposals, analyzing financial statements, and managing the approval process.
Admin & Reporting 5% Acting as the principal contact point and preparing portfolio performance reports.

III. Core Responsibilities

1. Business Growth & Sales

  • Identify and exploit cross-selling opportunities to embed bank products into customer workflows.

  • Execute marketing and sales initiatives specifically within the development organization segment.

  • Negotiate terms and conditions for credit facilities and provide pricing recommendations.

2. Portfolio & Risk Oversight

  • Compliance: Strictly ensure KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements are met.

  • Monitoring: Review daily excesses/balances and large transaction reports to identify suspicious activity.

  • Decision Making: Empowered to make decisions on paying or un-paying customer cheques/instructions.

3. Customer Advisory

  • Provide market intelligence and business advice to benefit the client’s operations.

  • Champion the development of innovative products based on shifting customer expectations.


IV. Ideal Job Specifications

Academic & Professional Requirements

  • Education: Bachelor’s degree from a recognized university.

  • Certification: Relevant professional qualification in Banking, Finance, or Marketing.

  • Experience: At least 7 years in Banking, with a minimum of 4 years specifically in sales or sales support.

Technical Competencies

  • Credit Analysis: Strong ability to structure moderately complex institutional credits.

  • Commercial Awareness: Ability to view issues in terms of costs, profits, risks, and added value.

  • Networking: Proven track record of creating rapport with high-level stakeholders.


V. NCBA Core Values (Performance Drivers)

  • DRIVEN: Passionate, bold, and constantly raising the bar.

  • OPEN: Honest, transparent, and respectful interactions.

  • RESPONSIVE: Proactive and resolutely focused on customer interests.

  • TRUSTED: Accountable and ethically grounded.


VI. Work Cycle & Planning

  • Short-Term (5 days – 6 months): Systematic lead building and closing sales.

  • Long-Term (6 months – 1 year): Strategic planning for regional business generation in areas where the Bank has a presence.


How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

To apply for this job please visit ncbagroup.co.tz.

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