Website DCB Commercial Bank PLC
DCB Commercial Bank PLC
Senior Manager, Retail Product Sales
Company: DCB Commercial Bank PLC
đź“Ť Location: Tanzania
đź—“ Application Deadline: 7th April 2026
About the Company
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania, offering financial services to:
- Individuals
- Microfinance clients
- Small and Medium Enterprises (MSMEs)
- Large corporate clients
The bank operates:
- 8+ branches
- 1,000+ DCB Wakala Agents
- 280+ Umoja switch ATMs
Serving over 3 million customers nationwide.
Job Summary
The Senior Manager, Retail Product Sales will be responsible for developing and executing retail sales strategies, driving revenue growth, and leading multi-channel sales performance across the bank.
Key Responsibilities
- Develop and implement a comprehensive retail sales strategy across:
- Deposits
- Cards
- Digital banking products
- Identify new market opportunities, customer segments, and revenue streams
- Lead and optimize sales performance across:
- Direct sales teams
- Digital channels
- Branch network
- Merchant partnerships
- Drive product development through:
- Market research
- Product design and pricing
- Product launch and performance monitoring
- Increase:
- New-to-bank customers
- Customer retention
- Cross-selling and upselling
- Own and deliver sales targets and P&L objectives
- Monitor sales pipelines, conversion rates, and improve productivity
- Build a high-performance sales culture through:
- Incentives
- Coaching and training
- Performance reviews
- Ensure compliance with regulatory and internal policies
- Prepare and submit reports to management, board, shareholders, and regulators
Qualifications & Experience
- Bachelor’s degree from a recognized university
- Minimum 10 years’ experience in banking or financial services
- At least 3 years in a senior sales leadership role managing multi-channel sales environments
- Proven track record in retail banking sales and revenue growth
- Strong customer-centric approach
- Data-driven decision-making skills
How to Apply
📧 Submit your application via email to: recruitment@dcb.co.tz
Required Documents
- Detailed CV
- Photocopies of academic certificates
- Names and contacts of three referees
đź“Ś Important:
- Quote reference number: DCB-RB-SM/RPS in the email subject
- Only email applications will be accepted (no hard copies)
đź—“ Deadline: 7th April 2026
To apply for this job email your details to recruitment@dcb.co.tz