I. Position Overview

Job Title: Senior Relationship Manager, Public Sector Business
Grade/Band: 6
Reports To: Head, Institutional Banking and Public Sector Business
Primary Objective: To aggressively grow and maintain the Bank’s Public Sector portfolio through strategic acquisition, incremental business from existing clients, and proactive cross-selling of NCBA products.

II. Key Responsibilities & Time Allocation

Business Development (45%): Managing and retaining relationships while generating new business. This includes growing the balance sheet (assets, liabilities, and contingent liabilities) and increasing facility utilization.
Relationship Management (20%): Executing strategies for deep client penetration through constant contact, needs assessments, and follow-up meetings to expand the Bank’s wallet share.
Risk Management (20%): Ensuring strict adherence to Bank credit policies, regulatory requirements, and KYC/AML standards to minimize risk exposure.
Credit Preparation (10%): Structuring financing proposals, analyzing financial statements, and managing the end-to-end credit approval process.
Administration & Reporting (5%): Serving as the primary contact point for the Public Sector portfolio and maintaining accurate operational reports.

Prospect for and acquire new customers within the Public Sector segment.
Monitor portfolio performance against targets and provide market intelligence to improve the Bank’s competitive position.
Identify cross-selling opportunities that embed the Bank’s products into the client’s daily operations.

Negotiate terms and conditions for credit facilities.
Review daily large transaction reports and report suspicious transactions.
Make critical decisions regarding the payment or non-payment of customer cheques/instructions.
Coordinate with Retail managers to ensure daily transactions do not create undue exposure for the Bank.

University Degree: Minimum Upper 2nd Class Honors or 3.0 GPA.
Experience: At least 7 years in Banking, with a minimum of 4 years in sales.
Public Sector Niche: At least 2 years specifically focused on Public Sector business.
Professional Qualification: Relevant certification in Banking, Finance, or Marketing.

Credit Analysis: Deep experience in structuring moderately complex institutional banking credits.
Negotiation & Persuasion: Ability to convince and impress high-level stakeholders to reach mutually beneficial agreements.
Product Knowledge: Broad understanding of banking operations and the ability to recognize new product development areas.
Planning: Strong organizational skills to manage long-term lead generation (6 months – 1 year).

Confident (Self Mastery): Delivering to highest standards with presence that builds trust.
Comfortable (Connecting): Resilient under pressure and open to constructive feedback.
Elegant (Effortless Delivery): Connecting with diverse audiences with finesse and flair.
Prestige (Ownership): Respecting others and taking pride in professional achievements.

Financial: Achievement of revenue targets (funded and non-funded) and 20–30% of total departmental revenue.
Customer Focus: Growth in customer base, profitability per customer, and overall “wallet share.”
Systems & Infrastructure: Audit ratings, RCSA (Risk and Control Self-Assessment) ratings, and resource utilization.
People: Contribution to strong teamwork and continuous competence development.

How to Apply:

To submit your application, please follow the link provided below.

To apply for this job please visit ncbagroup.co.tz.

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