Audio Visual Production Specialist at Vodacom – September 2026

Job Details

Company: Vodacom Tanzania / Vodafone
Position: Audio Visual Production Specialist
Aggregate Function: Commercial
Business Area: Local Commercial Operations
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Contract Type: Permanent

About the Company

At Vodafone, the focus is on building a better future through a more connected, inclusive, and sustainable world. The company combines technology and human creativity to connect people, businesses, and communities.

Vodafone emphasizes innovation, customer experience, collaboration, learning, and creating an inclusive workplace where employees can develop and contribute.

Role Purpose

The Audio Visual Production Specialist will conceptualize, produce, and manage high-quality audio-visual (AV) content for frontline support teams, customers, and the wider organization.

Key Responsibilities

1. End-to-End AV Content Production

• Manage the audiovisual production process from initial concept and scripting through to editing and publishing.
• Ensure all outputs meet established quality, brand, and accessibility standards.
• Develop content that effectively communicates information to the intended audience.

2. Learning Content Development

• Design and deliver engaging training materials, including videos and screen walkthroughs.
• Develop content to upskill frontline support teams.
• Create customer-focused, self-service audiovisual resources.
• Support improvements in the overall customer experience through effective learning content.

3. Stakeholder Collaboration

• Work closely with trainers, customer and retail operations teams, and Customer Experience (CX) specialists.
• Identify learning and content needs.
• Translate identified needs into production briefs.
• Ensure AV content aligns with strategic business objectives.

4. Asset Library Management

• Maintain a well-organized and version-controlled library of modular AV assets.
• Keep content current and accurate.
• Ensure assets can be updated quickly when processes or business requirements change.

5. Performance Monitoring & Continuous Improvement

• Track content engagement and completion metrics.
• Monitor assessment and learning outcomes.
• Use performance data and feedback to refine content strategy and production methods.
• Drive measurable improvements in learning outcomes.

Qualifications, Competencies, Knowledge & Experience

Candidates should have knowledge and/or experience in the following areas:

Learning Management Systems

• Exposure to LMS platforms such as:
  • Cornerstone
  • SABA
  • TalentLMS
  • Moodle
• Experience publishing SCORM/xAPI content is highly desirable.

Video Editing

Proficiency in video editing software such as:

• Adobe Premiere Pro
• Final Cut Pro
• DaVinci Resolve

Screen Recording & E-Learning Tools

Experience with tools such as:

• Camtasia
• Articulate Storyline
• Articulate Rise

Motion Graphics

Working knowledge of:

• Adobe After Effects
• Adobe Animate
• Canva Pro

Audio Production

• Microphone setup and recording.
• Noise reduction.
• Audio editing using Adobe Audition or equivalent Digital Audio Workstation (DAW) tools.

Accessibility

Understanding of accessibility standards, including:

• Closed captioning using SRT/VTT.
• Audio description.
• WCAG compliance for video content.

Video Hosting & Distribution

Familiarity with platforms such as:

• Vimeo
• YouTube
• SharePoint
• Internal IPTV systems

Additional Production Skills

• Storyboarding
• Scriptwriting
• Audio mixing

Key Competencies

Creative Communication

Ability to transform operational information into engaging, human-centred narratives for both frontline learners and customers.

Project & Time Management

• Ability to manage multiple productions simultaneously.
• Proactively meet deadlines.
• Communicate changes, challenges, and risks effectively to stakeholders.

Instructional Design & Collaboration

• Apply adult learning principles to develop impactful content.
• Work effectively with cross-functional teams.
• Collaborate with subject matter experts.

Quality & Attention to Detail

• Deliver high-quality audiovisual outputs.
• Maintain accuracy across audio, visuals, captions, and branding.
• Continuously improve materials based on data and stakeholder feedback.

Employer’s Additional Statement

Vodafone encourages candidates to apply even if they do not meet every desired criterion exactly. The company states that candidates whose experience does not perfectly align with the job description may still be considered for this or another suitable opportunity.

Vodafone also emphasizes inclusion, diversity, employee development, and creating a workplace where talent is recognized and supported.

How to Apply

Interested candidates should apply through the official Vodafone careers portal.

CLICK HERE TO APPLY

Job Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Contract: Permanent
Application Deadline: Not specified in the vacancy information provided.