HR BUSINESS PARTNER

Company: Jaza Energy
Job Function: People & Culture
Designation: Human Resource Business Partner
Employment Type: Full Time
Experience Level: 3–5 Years
Workplace Type: Onsite
Location: Dar es Salaam, Tanzania

Company Overview

Jaza is working to power Sub-Saharan Africa. The company builds solar-powered shops that charge batteries customers use to power their homes.

Since 2022, Jaza has achieved over 4 million battery swaps, providing approximately 225,000 people with access to clean, affordable energy.

Jaza employs women from each community, known as Jaza Stars, to run its services. This empowers its team members to become leaders, entrepreneurs, and drivers of economic growth within their communities.

For more information, visit Jaza Energy.

Position Overview

As the HR Business Partner (HRBP), you will play a critical role in shaping Jaza’s people operations in Tanzania.

You will partner directly with business leaders and employees to align HR practices with organizational goals, acting as a critical link between local teams, leadership, and the global HR function.

The role will lead efforts in:

• HR compliance
• Performance management
• Talent development
• Employee engagement
• HR operations

The HRBP will help build and maintain a high-performing, inclusive, and mission-driven organizational culture.

Roles and Responsibilities

1. Employee Relations and Compliance

• Manage and resolve complex employee relations issues, including investigations, disciplinary processes, and grievances.
• Maintain in-depth knowledge of Tanzanian labor laws and HR best practices, ensuring legal compliance and reducing organizational risk.
• Provide guidance on organizational restructures, workforce planning, and redundancy procedures.
• Ensure managers and employees within your oversight group understand and consistently adhere to HR and company policies.

2. Talent Management and Performance

• Lead the full annual performance management cycle for your oversight group, including goal setting, mid-year reviews, and year-end evaluations.
• Partner with function leads on succession planning and talent reviews to identify high-potential talent and address critical skill gaps.
• Support talent acquisition efforts by collaborating with the recruiting team to ensure a seamless candidate experience and strong onboarding outcomes.
• Advise hiring managers on attraction strategies and participate in key hiring decisions to build high-performing teams.
• Oversee the integration of new hires within your oversight group, ensuring smooth transitions and alignment with Jaza’s culture and values.

3. HR Administration and Operations

• Maintain accurate and compliant employee records across all HR systems, including HRIS and payroll platforms, in line with internal policies and legal standards.
• Submit timely and accurate monthly payroll data to the HR Lead and Rewards team.
• Draft and manage employee documentation, including:
  • Offer letters
  • Employment contracts
  • NDAs
  • Internal communications
• Support employee benefits administration, including:
  • Insurance enrollment
  • Life event changes
  • Documentation processing
• Generate regular and ad-hoc reports on HR metrics, including:
  • Headcount
  • Employee turnover
  • Attendance
  • Other relevant HR indicators

These reports will support leadership decision-making.

4. Employee Engagement and Culture

• Design and implement employee engagement programs at both local and company-wide levels, including:
  • Recognition initiatives
  • Team-building activities
  • Volunteer events
• Analyze employee engagement survey results and collaborate with managers to develop and track action plans for continuous improvement.
• Act as a culture ambassador, ensuring company values are reflected in everyday management practices and employee experiences.
• Support and promote employee well-being initiatives, fostering an inclusive, positive, and supportive work environment.

5. Supervise the Office Administrator

Supervise the Office Administrator in their daily tasks, including:

• Overseeing office facility management.
• Managing reception activities.
• Coordinating travel logistics.
• Printing and distributing employee IDs and other documents.
• Supporting other assigned office administration activities.

How Success Will Be Measured

Success in the role will be measured through:

• 100% completion of performance reviews
• High accuracy in employee data
• Zero compliance issues

Key Working Relationships

The HR Business Partner will work closely with:

1. Group and Country HR Team
2. Country Team Leads
3. Managers within the assigned oversight group

Must-Have Skills

Candidates should have strong skills and knowledge in:

• Tanzanian labour laws
• Payroll processing
• Attention to detail
• Employee relations
• Critical and logical thinking

Qualifications and Experience

Applicants should have:

• A Bachelor’s degree in Human Resource Management, Public Administration, Psychology, or a related field.
• 3–5 years of progressive HR experience, with at least 3 years in a generalist HR role.
• Experience working with HR technology.
• Experience with HRIS is required.
• Familiarity with a Human Resource Management System (HRMS) is a strong advantage.
• A proven track record in handling employee relations.
• Strong knowledge and practical understanding of local labour laws and practices.
• Strong communication and interpersonal skills, with a high degree of professionalism.
• Strong attention to detail, organizational skills, and time-management abilities.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Strong negotiation and conflict-resolution skills.
• Ability to work comfortably in a fast-paced startup environment.
• Self-motivation, adaptability, and passion for impact-driven work.

How to Apply

Interested candidates are invited to take the first step towards joining the Jaza team by submitting their application through the Apply option on the Jaza careers platform.

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