Website Mema Holdings Limited

Mema Holdings Limited

Independent Sales Agent Job Vacancies at Mema Holdings Limited

MEMA HOLDINGS LIMITED VACANCY ANNOUNCEMENT

Position Title: Independent Sales Agent
Organisational Unit: Sales Agency
Contract Type: Independent Contractor (commission based)
Duty Station / Area: Central zone, Dar zone, Coast, Southern zone, and Lake zone
Application Deadline: 2nd October 2026

BACKGROUND MEMA Holdings Limited has been awarded a contract by Vodacom Tanzania to support the promotion and supply of connectivity solutions to small and medium enterprises (SMEs). We are inviting motivated, ethical, and results-oriented independent sales agents to identify prospective business customers, explain suitable products, and support customer acquisition in Tanzania.

This opportunity is suitable for a self-directed sales professional who understands the SME market, can develop a personal sales pipeline, and is comfortable earning commission based on verified results.

SCOPE OF WORK The Independent Sales Agent will support business development and customer acquisition for approved Vodacom SME BUNDLE, FWA (UNLIMITED BUNDLES), LIPA NUMBER, internet bundles, and related connectivity solutions. The assignment will focus on lead generation, product promotion, customer onboarding support, accurate reporting, and appropriate after-sales follow-up across the country.

AGENT DUTIES AND RESPONSIBILITIES

Customer Acquisition & Sales: Identify, approach, generate leads from, and onboard prospective SME customers within the agreed territory for approved Vodacom SME Bundles, FWA, Fiber, Lipa Namba, and other related business connectivity solutions.
Product Promotion & Customer Education: Promote approved Vodacom SME airtime and internet bundles, unlimited internet routers, FWA, Fiber, Lipa Namba, and related business connectivity solutions. Clearly explain product features, benefits, pricing, eligibility requirements, terms and conditions, and onboarding procedures using only approved Vodacom information and marketing materials.
Market & Field Activities: Conduct regular field visits and business-to-business activities targeting SMEs, businesses, institutions, organizations, and other potential customers to identify sales opportunities, generate leads, promote products, and increase market penetration within the assigned territory.
Customer Onboarding, Registration & Activation: Support qualifying customers through the approved registration, documentation, onboarding, installation, and activation processes. Ensure that customer information and required documentation are accurately captured using approved Vodacom systems, applications, and procedures.
Sales Targets & Performance Achievement: Work toward and achieve the daily, weekly, and monthly sales, acquisition, activation, and other performance targets assigned by MEMA Holdings/Vodacom.
Lead Generation & Follow-Up: Generate and maintain a pipeline of prospective customers, conduct timely follow-ups, support customer qualification, and convert suitable leads into active customers.
Customer Support & After-Sales Service: Provide basic customer support, respond to product-related queries, follow up on installations and activations, and assist customers with appropriate information. Direct technical, service, or account-related issues to authorised Vodacom support channels where necessary.
Customer Retention & Relationship Management: Conduct appropriate after-sales follow-up with existing customers to encourage continued usage, renewals, repeat purchases, and long-term customer relationships.
Payment & Documentation: Provide customers with accurate and approved payment instructions and ensure that all required customer information and documentation are properly captured and submitted through the authorised procedures. Agents must not collect payments outside approved company procedures.
Records Management & Reporting: Maintain accurate and up-to-date records of leads, customer engagements, sales, activations, installations, follow-ups, customer feedback, and other relevant activities. Submit accurate daily, weekly, monthly, and other agreed performance reports to the supervisor/company.
Market Intelligence & Feedback: Gather and report relevant market feedback, including customer needs, preferences, product-related challenges, competitor activities, pricing observations, emerging opportunities, and other information that may support sales growth and improve market performance.
Customer Protection, Data Privacy & Compliance: Protect customer information and comply with all applicable customer-protection, data-privacy, Know Your Customer (KYC), anti-fraud, registration, documentation, and other MEMA Holdings and Vodacom operating requirements.
Professional Representation & Ethical Conduct: Represent MEMA Holdings and Vodacom products honestly, professionally, and responsibly at all times. Agents shall provide accurate information, use only authorised marketing materials, and shall not make unauthorised promises, misrepresent products or services, or engage in any activity that may damage the reputation of MEMA Holdings or Vodacom.
Escalation & Coordination: Promptly communicate customer issues, operational challenges, installation or activation delays, market concerns, and other matters requiring intervention to the designated supervisor or authorised Vodacom support team, and cooperate in resolving such issues.

REQUIRED COMPETENCIES, QUALIFICATIONS AND EXPERIENCE

A confident, energetic, and self-motivated person with strong communication, negotiation, and relationship-building skills.
Demonstrated ability to network, prospect for new business, and work independently in the field.
High standards of honesty, professionalism, customer care, and accountability.
A diploma or higher qualification in business administration, marketing, economics, finance, telecommunications, or a related field is preferred.
At least one year of experience in sales, telecommunications, SME products, mobile financial services, or customer service is an advantage.
Access to a reliable mobile phone and ability to travel within the assigned territory.

REMUNERATION This is a commission-based opportunity. Commission will be payable only on qualifying and verified sales, activations, or other agreed performance measures. The applicable rates, targets, verification rules, payment schedule, reversals, and related conditions will be set out in the written Independent Sales Agent Agreement and commission schedule provided to successful applicants.

Please note: no salary or guaranteed minimum earnings are offered under this independent-contractor model. Each agent will ordinarily meet their own operating costs unless the written agreement expressly provides otherwise.

INSTITUTIONAL ARRANGEMENT AND CONTRACTUAL STATUS Successful applicants will enter into a written agreement for the provision of independent sales and customer-acquisition services. Subject to agreed territory, brand, compliance, and reporting requirements, agents will organise their own sales activity and methods and will not be entitled to bind MEMA Holdings or Vodacom, change product terms, appoint sub-agents, or make commitments on behalf of either company without prior written authority.

The parties intend the arrangement to be an independent-contractor relationship and not a contract of employment. However, legal status is determined by the written terms and the way the relationship operates in practice. Nothing in the agreement or this advertisement excludes any mandatory right or obligation that applies under the laws of Tanzania.

HOW TO APPLY

Apply online via the link below:

To Apply , submit your CV and Specify your current Location to: mbuva.meja@mema.co.tz

Only shortlisted applicants will be contacted. MEMA Holdings Limited is committed to equal opportunity and welcomes applications from all qualified persons. Women are strongly encouraged to apply.

To apply for this job email your details to mbuva.meja@mema.co.tz

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