Corporate Relationship Manager at KCB Bank, Dar es Salaam – November 2025

🏦 Corporate Relationship Manager

KCB Bank | Tanzania, United Republic of

Job Category: Management

Job Identification: 5073

Posting Date: 24 November 2025, 09:53 AM

Apply Before: 07 December 2025, 04:00 PM

Job Schedule: Full-time

Job Purpose

The Corporate Relationship Manager is responsible for actively creating and managing high-value corporate banking relationships. The role ensures significant growth in business volumes, customer base, and wallet share by delivering optimal, cross-functional financial solutions and maintaining a high-quality portfolio while strictly adhering to regulatory and internal compliance standards.

Key Responsibilities and Performance Areas

I. Sales and Relationship Management

• Business Growth: Drive the growth of the corporate banking customer base by recruiting new clients and aggressively wallet-sizing existing customers to attain high returns and increase the customer banking services wallet share.

• Cross-Selling: Creatively tailor products to meet individual customer needs, ensuring optimal sales of treasury and retail products through joint calls and cross-selling initiatives.

• Retention: Actively manage customer relationships to ensure retention by ensuring all customer complaints are resolved within a reasonable and agreed-upon time.

• Service Delivery: Responsible for delivering service to customers that consistently meets the Bank’s mission statement and matches customer expectations.

II. Credit and Compliance

• Credit Partnership: Work in close partnership with the Credit team, Branch Managers, Head Corporate Relationship Management, and Director Corporate Banking.

• Loan Preparation: Ensure credit requests for new and existing facilities are correctly prepared in strict accordance with KCB and/or group policies.

• Recommendation: After considering individual case merits, recommend credit requests for approval to relevant authorities.

• Risk Mitigation: Monitor and ensure that there are no unapproved excesses. Exercise due care and diligence in ensuring all Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements are strictly complied with, and report suspicions immediately.

III. Internal Leadership and Reporting

• Guidance: Liaise and provide leadership to corporate bankers in areas of expertise, particularly concerning the provision of quality service to customers.

• Feedback: Provide feedback to the Unit Head-Relationship Management and Corporate Director regarding service provision and the trend of assets and liabilities.

• KPIs: Achieve set objectives across all perspectives:

  • Financial: Customer deposit targets, Loan & Advance targets, Income (Revenue) targets, and NPL containment.

  • Business Systems: Achieve high audit ratings and strong productivity benchmarks.

  • People: Focus on competence development and employee satisfaction (through leadership).

Minimum Position Qualification Requirements

Minimum Experience Required (Total: 3 Years)

Decision Making Parameters

• Develop a personal work plan for effective time utilization to achieve set objectives.

• Determine suitable solution offers for customers.

• Serve as the escalation point to sustain value-add customer relationships.