ASSISTANT DIRECTOR OF ENGINEERING AT FOUR SEASONS RESORT ZANZIBAR

Job Type: Full-time
Location: Zanzibar, Tanzania

ABOUT FOUR SEASONS

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

ABOUT THE ROLE

Following the development of Four Seasons Resort Zanzibar, the company is preparing to open a new resort and is seeking an Assistant Director of Engineering to join its pre-opening team. The role will play a key part in bringing the property to life.

During the pre-opening phase, the position will report to the Four Seasons Design Services Project Lead and serve as the On-Site Lead (OSL) for Four Seasons Resort Zanzibar, supporting the successful handover, testing and commissioning, quality assurance, defect rectification and operational readiness of the property.

Once the Resort is operational, the role will transition to reporting to the Director of Engineering, supporting the day-to-day Engineering operation, team leadership, maintenance standards, safety, asset care and overall Engineering readiness of the Resort.

PRE-OPENING & ON-SITE LEAD RESPONSIBILITIES

During the pre-opening phase, the Assistant Director of Engineering will serve as the On-Site Lead (OSL) for Four Seasons Resort Zanzibar and act as the primary Four Seasons site representative for Engineering and project delivery matters.

Responsibilities include:

• Supporting Four Seasons Design Services, the Project Team and Resort Leadership Team in ensuring a smooth transition from project completion to operational readiness.
• Supporting handover, testing and commissioning, quality assurance, defect rectification, closeout and operational readiness processes.
• Ensuring Four Seasons standards and requirements are understood and appropriately implemented.
• Coordinating and following up with Owner representatives, contractors and project stakeholders on handover inspections, functional testing, systems and equipment commissioning, technical documentation, deficiency rectification, design change requests, attic stock and closeout documentation.
• Supporting the Resort Engineering team through deep cleaning, sleep testing, operational testing and readiness activities to ensure the property is prepared for opening day.

Following the opening of the Resort, the position will transition into a traditional Assistant Director of Engineering role, supporting the Director of Engineering in the leadership and operation of the Resort’s Engineering function.

KEY RESPONSIBILITIES

• Support the Director of Engineering in leading the daily Engineering operation, including team priorities, shift handovers, urgent defects, planned maintenance, safety concerns and overall operational readiness.
• Coordinate and support Engineering managers, shift engineers, technicians, coordinators, contractors and vendors, providing guidance, coaching and follow-up within the approved scope of authority.
• Take ownership of guest-impacting Engineering priorities across guest rooms, public areas, restaurants and bars, spa, pool and beach areas, back-of-house spaces, plant rooms and other resort environments.
• Conduct regular property walks and inspections to assess technical quality, maintenance standards, completion status and operational readiness.
• Identify and follow up on recurring defects, outstanding works and areas requiring additional attention, ensuring appropriate escalation where required.
• Support the visibility and execution of preventive maintenance programs, asset care, minor works and Engineering projects.
• Monitor contractor attendance, performance, work quality, material readiness and compliance with agreed requirements.
• Promote a strong safety culture and support Fire & Life Safety readiness, safe work practices, permit controls and compliance with Four Seasons policies and procedures.

QUALIFICATIONS AND REQUIREMENTS

The ideal Assistant Director of Engineering candidate will have:

• A relevant engineering qualification, technical diploma, trade or facilities management background, or equivalent hotel Engineering leadership experience.
• Previous pre-opening experience, ideally within luxury hotels or resorts, with exposure to project handover, testing, commissioning and operational readiness.
• Experience in luxury hospitality, resort Engineering, facilities, building services and maintenance, with strong contractor and project coordination skills.
• Proven leadership experience in coordinating Engineering teams, technicians, contractors and vendors.
• Working knowledge of preventive maintenance, HotSOS / CMMS, technical records, safe work practices and Fire & Life Safety requirements.
• Strong communication and interpersonal skills, with excellent command of English; additional languages are an advantage.
• A hands-on, proactive and solutions-oriented leadership style, with strong attention to detail, sound judgment and a passion for service and team development.

WHAT FOUR SEASONS OFFERS

• Competitive salary, wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee discount for stays at any Four Seasons worldwide.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.
• Accommodation and transportation are provided.

Four Seasons Hotels and Resorts offers hospitality professionals the opportunity to build a lifelong career with global potential and a strong sense of pride in their work.

HOW TO APPLY

Interested candidates should review the job details and application requirements and submit their application through the employer’s official recruitment portal.

CLICK HERE TO APPLY