Relationship Officer Trainee at Platinum Credit Ltd, Dar es Salaam – December 2025

About Platinum Credit Tanzania

Platinum Credit Limited is a microfinance company duly incorporated in accordance with the laws of Tanzania. We are a subsidiary of Platcorp Holdings Limited, a successful microfinance group operating across the region, including Kenya, Uganda, South Africa, and Zambia.

Our core business is to provide fast and reliable emergency credit facilities to Civil Servants, businessmen, and employees from privately owned companies to cater for their emergent financial needs. We are driven by a commitment to swift customer service and delivering cash often within 24 hours, with minimum bureaucracy.

Vision & Mission

• Our Vision: To be a respected world-class microfinance organization driven by passionate and committed teams who deliver satisfaction to our customers.
• Our Mission: To achieve and maintain market share leadership in the provision of Emergency loans to qualifying employed men and women in Tanzania.

Core Values

We foster a culture based on:

• Self-responsibility: Taking pride and accountability for achieving goals.
• Trust: Building trust by honoring commitments and communicating openly.
• Team Work: Relying on the collective energy and expertise of our team for success.
• Innovation: Embracing creativity and constantly looking for ways to improve our solutions.

Platinum Credit Ltd – Relationship Officer Trainee

THERE WHEN YOU NEED US

Open Position Details

• Title: Relationship Officer Trainee

• Vacant position: 1

• Division/Department: Log Book Finance

• Work Station: Dar es Salaam – Head Office

• Deadline: 12, December 2025

Main Responsibilities

• Ensure that the portfolio is performing within the company acceptable limits.

• Ensure conversions of pre-banking, demand, and repossession buckets are within company acceptable limits.

• Ensure retention of customers.

• Address customer concerns/complaints.

• Provide support to all other functions of the department and company.

• Ensure all new customers are on-boarded successfully within 3 days of allocation.

• Ensure settlements are done timely and according to the company policies.

• Ensure constant and frequent communication with clients providing complete, concise account information and guidance.

• Prepare weekly portfolio performance reports.

• Prepare Daily conversion reports.

• Report on key findings, issues, and concerns that arise.

Job Qualification & Experience

• Applicant must hold a Bachelor’s degree in Business Administration or a related field of business.

• Proficient in computer application.

Additional Attributes

• Good communication skills.

• Excellent in computations.

• Literacy in Microsoft office applications.

• Good time management skills.

📧 Application Mode

Any interested and qualifying candidate can send a signed letter of application, Updated CV, and copies of testimonials addressed to the HR Manager via an Email address: careers@platinumcredit.co.tz.