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Job Opening: Customer Care & Administrative Officer

Company: Milan Fiber
Application Deadline: 08 May 2026
Application Email: hr@mctv.co.tz

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Position Overview

Milan Fiber is looking for a proactive and detail-oriented Customer Care & Administrative Officer to support both client-facing services and internal administrative operations. The role requires strong communication skills, organization, and the ability to manage multiple responsibilities efficiently.

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Key Responsibilities

1. Customer Service & Support

• Handle customer inquiries, complaints, and feedback professionally
• Maintain accurate records of all customer interactions

2. Client Relationship Management

• Build and maintain strong relationships with clients
• Ensure all communications and interactions are properly documented

3. Information Management

• Provide accurate information about company products and services
• Update and maintain internal databases and records

4. Administrative Duties

• Perform filing, data entry, and general record-keeping tasks
• Support daily office administrative operations

5. Coordination & Workflow Support

• Coordinate office activities and schedules
• Facilitate smooth collaboration between administrative and customer care functions

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Minimum Requirements

Experience

• At least 2 years of experience in a combined:
  • Customer care
  • Administrative role

Communication Skills

• Excellent verbal and written communication skills
• Strong command of professional English

Core Competencies

• Strong interpersonal and organizational skills
• High attention to detail

Personal Attributes

• Energetic and customer-focused
• Able to multitask and prioritize effectively
• Strong problem-solving abilities under pressure

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How to Apply

Send your CV/Resume to: hr@mctv.co.tz
Deadline: 08 May 2026

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