Job Opportunity: SimbaNET Limited

Companies: * Wananchi Group

SimbaNET …Keeping Africa Ahead

WE ARE HIRING

Position: Technical Support Representatives

Company Description: SimbaNET Limited is part of The Wananchi Group and one of Eastern African leading internet, data and multimedia communication solutions provider. SimbaNET seeks to recruit highly competent, self-motivated and professional individual for the Technical Support Representative positions.

About The Role

Technical Support Representatives

As a Technical Support Representative, you will deliver high-quality technical assistance and troubleshooting for SimbaNET’s full suite of services, including WAN, LAN, Internet, data, and managed mail solutions.

By providing clear and effective communication via email, voice, and chat, you will resolve customer inquiries in strict adherence to established protocols and standard operating procedures.

Qualification & Experience

Able to work with tight deadlines & deliverables
Agile & proactive
Excellent communication skills
Detail oriented, creative and go-getter
Excellent troubleshooting skills
Experience in Telecom projects and development
Ability to manage contractors and providers

Desired Qualifications

A Bachelor’s degree in Communication and Information Technology, Telecommunications Engineering, Computer Science, or Electrical and Electronics Engineering. (Equivalent qualifications in a related engineering or technology discipline will also be considered)
CCNA, Network A+, CCNP, JNCIA, SDH
2 years working in Service/Telecom Provider or any related fields

Application Details

Reporting to: Customer Support Manager
Apply to: recruitment@simbanet.co.tz
Deadline: Before 10th May 2026
Website: www.simbanet.net

To apply for this job email your details to recruitment@simbanet.co.tz

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