Website NMB Bank
NMB Bank
Relationship Manager Institutional Banking at NMB Bank Plc
Job Overview
| Item | Details |
|---|---|
| Position | Relationship Manager Institutional Banking |
| Organization | NMB Bank Plc |
| Number of Positions | 1 |
| Location | Dar es Salaam Zone, Zanzibar |
| Job Opening Date | 11 May 2026 |
| Application Deadline | 25 May 2026 |
Job Purpose
The Relationship Manager Institutional Banking will be responsible for growing and retaining a portfolio of Institutional Banking clients in Zanzibar, including:
- Government institutions
- Private institutions
The role focuses on delivering proactive, relationship-driven, and value-adding financial solutions while maintaining strong customer engagement and portfolio performance.
The successful candidate will provide customized banking services tailored to institutional clients’ growth needs across:
- Unguja
- Pemba
Main Responsibilities
1. Relationship Management and Business Growth
The successful candidate will:
- Manage and grow existing Institutional Banking client relationships
- Drive portfolio growth and customer retention
- Develop new business opportunities with:
- Government institutions
- Private institutions
- Support Institutional Banking growth strategies in Zanzibar
Business Development Duties
Responsibilities include:
- Identifying and developing profitable institutional client pipelines
- Supporting Requests for Proposals (RFPs)
- Preparing pricing proposals
- Driving acquisition of key institutional projects
- Supporting long-term Institutional Banking penetration strategies
Market Intelligence and Stakeholder Support
The role holder will:
- Monitor market developments and institutional opportunities
- Advise the Senior Manager on ongoing and upcoming projects
- Support the Cluster Manager – Zanzibar on Institutional Banking matters
- Collaborate with internal business units to execute account plans
Cross-Selling and Financial Solutions
Responsibilities include:
- Offering customized financial solutions
- Supporting payment and collection services
- Identifying cross-selling opportunities across banking products
- Managing development of profitable assets and liabilities portfolios
2. Customer Service Quality and Efficiency
The successful candidate will:
- Deliver high-quality customer service
- Support smooth onboarding experiences
- Provide advisory support to institutional clients
- Build and maintain strong client relationships
Client Relationship Duties
Responsibilities include:
- Developing client visit schedules
- Conducting regular client engagement meetings
- Identifying evolving client financial needs
- Supporting efficient processing of:
- Customer mandates
- Financial documentation
- Credit applications
Client Data and Opportunity Analysis
The role holder will:
- Analyze customer data for business expansion opportunities
- Plan additional banking opportunities
- Support customer relationship growth strategies
3. Risk Management and Compliance
The Relationship Manager will maintain strong operational controls and portfolio quality.
Compliance Responsibilities
The successful candidate will:
- Ensure compliance with:
- Know Your Customer (KYC) requirements
- Regulatory guidelines
- Bank policies and procedures
- Conduct Control Self-Assessments
- Maintain operational and risk management standards
Credit and Portfolio Management
Responsibilities include:
- Preparing quality credit applications for CREDCO
- Managing a quality loan and liability portfolio
- Ensuring sustainable portfolio growth
- Working closely with:
- Risk teams
- Credit teams
- Legal teams
- Compliance departments
Ethical Standards and Governance
The role holder will:
- Promote NMB values and code of conduct
- Maintain proper documentation and record keeping
- Mitigate fraud and financial loss risks
Knowledge and Skills
Applicants should demonstrate:
Banking and Industry Knowledge
- Good understanding of:
- Banking practices
- Institutional Banking operations
- Regulatory requirements
- Industry sector trends
- Competitor activities
Technical and Analytical Skills
The ideal candidate should possess:
- Strong analytical and financial analysis skills
- Ability to interpret:
- Financial statements
- Balance sheets
- Financial ratios
- Strong numerical and problem-solving abilities
Communication and Relationship Skills
Candidates should have:
- Excellent relationship management skills
- Strong negotiation and persuasion abilities
- Effective verbal and written communication skills in:
- English
- Swahili
Computer Skills
Proficiency in:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Market Knowledge
The successful candidate should have a strong understanding of the Zanzibar business and institutional market environment.
Qualifications and Experience
Applicants must possess:
- Bachelor’s Degree in:
- Economics
- Business Administration
- Finance
- Marketing
- Statistics
- Research
- Related fields
Added Advantages
- Master’s Degree in business-related studies
- Postgraduate banking qualifications or certifications
Experience Requirements
Candidates should have:
- Minimum of 4 years experience in Relationship Management
- Experience managing:
- Government institutions
- Public sector clients
- Mandatory working experience in Zanzibar
Equal Opportunity Statement
NMB Bank Plc is committed to:
- Diversity and inclusion
- Gender-balanced employment
- Equal opportunity practices
Applications from:
- Female candidates
- People living with disabilities
are strongly encouraged.
Important Notice
NMB Bank Plc does not charge any fees during recruitment.
Applicants should disregard any payment requests related to job applications.
Only shortlisted candidates will be contacted.
How to Apply
Interested candidates should apply through the official NMB Bank careers portal:
Application Deadline
📅 25 May 2026
To apply for this job please visit careers.nmbbank.co.tz.