Job Vacancy: Assistant General Manager (Mnemba Assistant GM)

Company: &Beyond

Job Type: Permanent

Location: Zanzibar Mnemba Island, Tanzania

Salary: ZAR / month

Posted Date: Tuesday, May 26, 2026

Closing Date: June 14, 2026 at 22:59

Starting Date: November 1, 2026

Company Profile

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily alongside the care and sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function.

Key Outputs & Responsibilities

• Leadership Support: Assist the General Manager with all roles and responsibilities in leading Mnemba Island.

• Operations Oversight: Oversee operations and support the Operations Manager and Hospitality Manager where needed to ensure guest delights and signature &Beyond guest experiences are met daily.

• Guest Relations: Participate in daily guest interaction, including check-ins, room allocations, and overseeing the functions of Housekeeping, Butlers, and the Kitchen.

• Financial Management: Participate in lodge Opex and Capex budget management.

• Procurement: Take overall responsibility for Uniform Orders and bi-yearly South Africa orders.

• Product & Standards: Manage, implement, and update the FBC to-do list and look for ways to edge the product.

• Supplier & Project Management: Participate in and oversee projects, maintaining healthy relationships with suppliers where needed.

• PR & Communication: Take overall responsibility for Social Media and PR-related communication.

• Administration & Reporting: Assist the General Manager with daily administration, weekly/monthly reporting, and liaising with Regional Support Teams.

• Conservation & Community: Assist in overseeing all conservation projects on Mnemba Island, building relationships with Government, Mimca, and the Africa Foundation. Drive Community development projects forward and ensure regular guest exposure to these initiatives.

• Human Resources & IR: Ensure procedures around performance management and annual performance appraisals are maintained. Maintain employee files, staff contracts, and assist with Industrial Relations (IR) issues and discipline. Ensure the Monthly HR Report is submitted in a timely manner.

• Staff Development: Assist in training and developing staff as necessary, and assist in maintaining the relationship with Chadewu.

• Strategic Planning: Assist in holding edging and strategic management meetings, including departmental and regional meetings.

Job Requirements (Qualifications & Knowledge)

• Education: Higher Diploma or Bachelor’s Degree in Hospitality Management.

• Experience: 3 to 4 years of relevant hospitality experience.

• Digital Skills: Fully computer literate.

• Language: Fluent in English (both oral and written).

Core Competencies

• Strong analysis and problem-solving skills.

• Critical thinking with a high level of professionalism at all times.

• Exceptional attention to detail and a strong sense of urgency.

• Excellent communication and interpersonal skills.

• Passionate about guest delight, with a positive outlook and a customer-focused mindset.

• Diligence and self-motivation to meet strict deadlines and stay on top of tasks.

• Willingness and ability to share information, teach, and inspire others.

• Ability to work effectively under pressure, maintain accuracy, and act as an excellent team player.

How to Apply

To apply for this position, please submit your application through the official careers portal by selecting the Apply option on the original job listing.

Please note: The company reserves the right not to make an appointment.

CLICK/TAP HERE TO APPLY: