Regional Sales Systems Manager – Africa

MSI Reproductive Choices

About MSI Reproductive Choices

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. The organization works to ensure that everyone has the right to choose by providing services ranging from contraception and safe abortion to life-saving post-abortion care.

With nearly 9,000 employees across 36 countries, MSI delivers locally led, client-centered healthcare solutions through sustainable and innovative service models that empower women and girls to make informed choices about their reproductive health.

---

Position Title

Regional Sales Systems Manager – Africa

Contract Type

Fixed-Term Contract (1–2 Years)

Working Hours

Full-time (35 hours per week, Monday to Friday; local arrangements may vary by country)

Salary Band

BG 9 (Salary aligned with local country salary structures)

Duty Stations

The position may be based in any of the following countries:

• Tanzania
• Uganda
• Kenya
• Ethiopia
• Ghana
• Nigeria
• Senegal
• Sierra Leone
• Zambia
• Zimbabwe
• London, United Kingdom (minimum 2 days per week in office)

---

Role Overview

The Regional Sales Systems Manager – Africa will lead the strategy, governance, implementation, and optimization of sales systems across MSI’s Africa region.

The role ensures that commercial systems directly support:

• Business growth
• Sales performance management
• Data-driven decision-making
• Operational efficiency
• Commercial reporting and analytics

The position will oversee the regional sales systems ecosystem, ensuring standardization, scalability, integration, and adoption across multiple countries.

The successful candidate will work closely with:

• Country Programmes (CPs)
• Sales teams
• Distributors
• Commercial partners
• IT teams
• System vendors

to ensure that sales processes and systems are effectively utilized to improve commercial performance.

---

Key Responsibilities

Sales Systems Strategy & Governance

• Lead the regional strategy for sales systems and commercial technology platforms.
• Drive standardization and scalability of sales systems across African markets.
• Ensure alignment of systems, processes, and commercial objectives.
• Establish governance structures for system implementation and usage.

Commercial Performance Management

• Develop systems that improve:
  • Sales productivity
  • Conversion rates
  • Customer acquisition
  • Operational efficiency
• Define and track commercial KPIs across the region.
• Ensure real-time visibility of commercial performance metrics.

Data Management & Quality Assurance

• Maintain data accuracy levels above 95%.
• Develop and implement:
  • Data governance frameworks
  • Validation procedures
  • Quality assurance controls
• Improve data integrity and reporting reliability across markets.

Systems Implementation & Optimization

• Lead system rollout and harmonization projects across multiple countries.
• Support adoption of CRM and Sales Force Automation (SFA) platforms.
• Collaborate with vendors and IT teams to optimize commercial systems.
• Ensure systems are responsive to local market realities.

Dashboard & Reporting Development

• Design and improve:
  • Sales dashboards
  • Commercial reports
  • Performance tracking tools
• Provide insights that support strategic decision-making.

Stakeholder Engagement

• Partner with:
  • Country Programme teams
  • Distributors
  • Sales leadership
  • Commercial stakeholders
• Drive system adoption and process compliance.
• Translate technical concepts into business-friendly solutions.

---

Required Skills

Candidates should demonstrate:

• Strong experience with CRM and Sales Force Automation (SFA) platforms
• Expertise in commercial ERP systems
• Strong understanding of:
  • Data governance
  • Data validation
  • Data quality assurance
• Systems thinking and process optimization capability
• Dashboard and reporting design experience
• Advanced digital literacy
• Strong project management skills
• Analytical and problem-solving abilities
• Excellent stakeholder management and influencing skills
• Ability to simplify complex technical concepts for non-technical users

---

Required Experience

Applicants should possess:

• 6–8+ years of experience in:
  • Sales Operations
  • CRM/SFA Management
  • Systems Implementation
  • Commercial Technology Platforms
• Experience with platforms such as:
  • Salesforce
  • Microsoft Dynamics
  • HubSpot
  • Saneforce
  • Similar CRM ecosystems
• Experience leading multi-country system rollouts
• Experience working directly with field sales teams
• Proven success in improving sales performance through systems and process enhancements
• Experience managing data accuracy improvement initiatives
• Experience working with distributors and commercial partners

Preferred Industry Experience

• FMCG
• Pharmaceuticals
• Consumer Health
• Socially Marketed Products

Africa Experience (Mandatory)

Candidates must have:

• Significant experience working within African markets.
• Strong understanding of:
  • Distributor models
  • Field sales operations
  • Local commercial environments
• Practical on-the-ground experience in Africa (not solely remote experience).

---

Education Requirements

A degree in any of the following areas is desirable:

• Information Systems
• Business Administration
• Data Management
• Supply Chain Management
• Related disciplines

Equivalent practical experience may also be considered.

---

Ideal Candidate Profile

MSI seeks candidates who are:

• Strong communicators
• Results-driven
• Self-motivated
• Solutions-oriented
• Entrepreneurial
• Comfortable working in multicultural environments
• Passionate about creating sustainable social impact

Important: Applicants must be unequivocally supportive of MSI’s pro-choice mission and values.

---

Application Deadline

16 June 2026

Exceptional candidates may be interviewed before the closing date.

---

Additional Information

• Internal MSI employees will be appointed according to their country programme salary structures.
• Local employment terms and conditions will apply.
• MSI is an equal opportunity employer committed to diversity, inclusion, and safeguarding.

For the detailed job description and application process, visit the official MSI Reproductive Choices careers platform.

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY