Food & Beverage Manager

Company: Hyatt Regency Dar es Salaam, The Kilimanjaro
Brand: Hyatt Hotels & Resorts
Location: Dar es Salaam, Tanzania
Department: Food & Beverage
Employment Type: Full-Time
Job Level: Department Head / Manager
Req ID: DAR000289

Job Summary

At Hyatt, the purpose is to care for people so they can be their best. Hyatt Regency Dar es Salaam is seeking a passionate and experienced Food & Beverage Manager to lead all Food and Beverage operations while ensuring exceptional guest experiences and maintaining Hyatt brand standards.

The successful candidate will oversee restaurant outlets and banqueting operations, drive revenue growth, improve operational efficiency, maintain food safety standards, and develop team members to achieve their full potential.

Key Responsibilities

Food & Beverage Operations Management

Oversee all Food & Beverage outlets and banquet operations.
Ensure delivery of exceptional guest service and dining experiences.
Maintain compliance with Hyatt brand standards and operating procedures.

Revenue and Cost Management

Drive revenue growth across all F&B operations.
Monitor and control operational costs.
Improve profitability while maintaining service quality.

Team Leadership and Development

Lead, coach, and motivate Food & Beverage teams.
Foster a positive and productive work environment.
Identify training and development opportunities for colleagues.

Food Safety and Compliance

Ensure compliance with food safety regulations and hygiene standards.
Implement and monitor HACCP procedures.
Maintain cleanliness and operational excellence throughout all outlets.

Guest Experience Management

Handle guest feedback professionally.
Ensure high levels of customer satisfaction.
Continuously improve service standards and guest engagement.

Qualifications

Education

Diploma or Degree in:
- Hospitality Management
- Hotel Management
- Or a related field

Experience

Minimum 3 years of experience in food service operations.
Previous supervisory or management experience is required.

Technical Knowledge

Strong understanding of food safety and hygiene practices.
Knowledge of HACCP (Hazard Analysis and Critical Control Points) standards.

Skills and Competencies

Strong leadership and people-management skills.
Excellent customer service orientation.
Effective communication and interpersonal skills.
Ability to manage multiple operations simultaneously.
Strong organizational and problem-solving abilities.

Ideal Candidate Profile

The ideal candidate should:

Have experience managing restaurants, bars, banqueting, or hotel F&B operations.
Be capable of leading diverse teams in a fast-paced hospitality environment.
Demonstrate strong commercial awareness and cost-control abilities.
Be passionate about guest satisfaction and service excellence.
Possess strong coaching and employee development skills.

Why This Role is Attractive

This position offers an opportunity to:

Work with the globally recognized Hyatt brand.
Lead Food & Beverage operations at one of Tanzania’s premier hotels.
Gain exposure to international hospitality standards.
Develop leadership skills within a renowned global hospitality organization.

Location: Dar es Salaam, Tanzania
Hotel: Hyatt Regency Dar es Salaam, The Kilimanjaro
Employment Type: Full-Time

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To apply for this job please visit careers.hyatt.com.

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