Website Mwanga Hakika Bank
Mwanga Hakika Bank
Officer – Branch Coordination & Quality Control
Company: Mwanga Hakika Bank
Department: Operations & Service Excellence
Location: Dar es Salaam
Application Deadline: 19 June 2026
Job Purpose
To support the bank’s internal control framework by conducting branch control reviews, coordination activities, and quality control of operational processes at branch and Head Office levels. The role focuses on ensuring compliance with bank policies, regulatory requirements, and operational procedures while promoting a strong risk and compliance culture.
Key Responsibilities
Branch Control & Monitoring
- Review areas identified in the Branch & Head Office Control Checklist and report findings.
- Conduct daily reviews of branch General Ledger (G/L) accounts and assist in resolving exceptions.
- Monitor timely submission of operational returns to regulators and authorities.
- Monitor Vault and ATM limits daily and escalate deviations immediately.
- Participate in branch visits and physical control reviews.
- Review daily branch compliance reports and escalate significant issues.
Reconciliation & Compliance
- Follow up and monitor reconciliations under the Operations Department.
- Support engagement with Risk and Compliance teams on regulatory matters.
- Follow up closure of audit, risk, and compliance findings.
- Review customer onboarding activities to ensure compliance with policies and procedures.
Documentation & Reporting
- Maintain records of control reviews, findings, exceptions, and corrective actions.
- Prepare reports and provide updates to management.
- Perform additional duties assigned by management.
Required Qualifications
Education
- First University Degree in Business-related studies.
Experience
- 0–1 year experience in a banking operations environment (Branch and/or Head Office).
Knowledge & Skills
- Knowledge of banking operations.
- Understanding of branch and centralized banking processes.
- Basic knowledge of banking regulations and compliance requirements.
- Risk and compliance awareness.
- Strong attention to detail.
- Report-writing skills.
- Good analytical and problem-solving abilities.
Ideal Candidate Profile
This role is particularly suitable for:
- Recent graduates in Business Administration, Banking, Finance, Accounting, Economics, Commerce, or related fields.
- Candidates seeking to build a career in banking operations, internal controls, compliance, risk management, or audit.
- Individuals with strong analytical skills and attention to detail.
Suitability Assessment
For someone with a degree in a business-related field but limited work experience, this is one of the more accessible entry-level banking opportunities because it requires only 0–1 year of experience. Experience gained through internships, field placements, banking attachments, accounting support roles, or administrative positions can strengthen an application.
Key Strengths the Bank Is Looking For
- Attention to detail
- Compliance and risk awareness
- Report-writing ability
- Analytical thinking
- Banking operations knowledge
- Ability to follow procedures accurately
How to Apply
Apply through the official Mwanga Hakika Bank Careers Portal before 19 June 2026.
Only shortlisted candidates will be contacted.
To apply for this job please visit www.careers-page.com.