Website NMB Bank Plc
NMB Bank Plc
Senior Credit Operations Officer – Wholesale, Syndication and SMEs
Company: NMB Bank Plc
Location: Head Office, Dar es Salaam, Tanzania
Department: Credit Operations
Employment Type: Full-time
Number of Positions: 1
Opening Date: 27 July 2026
Application Deadline: 10 August 2026
Job Purpose
The Senior Credit Operations Officer – Wholesale, Syndication and SMEs will ensure timely and accurate processing and disbursement of secured retail and wholesale loans in line with credit policies and procedures.
The role focuses on maintaining loan portfolio quality, reducing operational risks, supporting daily credit operations, ensuring proper authorization controls, and improving customer service through compliance with agreed service standards.
Key Responsibilities
Credit Operations Management
- Support the Credit Operations Manager in ensuring daily loan disbursement activities are completed according to Service Level Agreements (SLAs).
- Review and process loan drawdowns before disbursement.
- Ensure all submitted loan applications meet credit policy requirements.
- Distribute pending loan processing tasks to officers when the Manager is unavailable.
- Monitor accuracy and timely completion of loan disbursements.
Loan Processing & System Controls
- Create, extend, and amend Overdraft (OD) limits based on approved credit decisions and customer requests.
- Perform first-level authorization of transactions requiring dual approval in the core banking system.
- Verify customer information captured in:
- Core Banking System
- Loan Management System.
- Review credit application checklists and recommend improvements.
- Ensure accurate posting of loan transactions and account amendments.
Credit Risk & Compliance
- Monitor credit operations controls to minimize operational risks.
- Report suspicious transactions, risk events, and incidents according to bank procedures.
- Ensure compliance with credit policies and operational guidelines.
- Support management in identifying process gaps and improving efficiency.
Loan Recovery & Account Management
- Ensure timely posting of liquidation amounts received from:
- Collections team
- Special Asset Management (SAM) team.
- Support Non-Performing Loan (NPL) management through accurate transaction processing.
- Handle approved amendments for incorrectly booked accounts.
Team Support & Training
- Coach junior Credit Operations Officers.
- Train newly recruited branch officers on:
- Credit application validation
- Documentation requirements
- Disbursement controls.
- Support effective daily operations within the unit.
Credit Card Operations
- Review and capture credit card limit creation requests after approval from the Credit Department.
Required Knowledge & Skills
- Understanding of:
- Loan processing procedures
- NMB lending policies
- Credit products
- Wholesale, SME, and retail lending operations.
- Strong computer skills, especially:
- Microsoft Excel
- Core Banking Systems.
- Ability to analyse data and prepare reports.
- Strong time management skills.
- Attention to detail and accuracy.
- Teamwork and collaboration skills.
- Result-oriented mindset.
- Ability to adapt to changing business environments.
Qualifications & Experience
Applicants should have:
Education
- Bachelor’s Degree in:
- Banking
- Finance
- Commerce
- Accounting
- Economics
- Related fields.
Added Advantage:
- Master’s Degree in Business Studies.
- Banking certification(s).
Experience
- More than 3 years of banking experience in:
- Wholesale Credit Operations
- SME Credit Operations
- Syndication Loans
- Retail Credit Operations.
- Experience in loan processing and administration is an added advantage.
Equal Opportunity Statement
NMB Bank Plc is an equal opportunity employer committed to diversity and inclusion. Female candidates and persons living with disabilities are strongly encouraged to apply.
Important: NMB Bank does not charge any fees during the recruitment process. Applicants should ignore any request for payment related to recruitment.
Application Deadline
10 August 2026
How to Apply
Interested candidates should submit applications through the official NMB Bank recruitment platform:
To apply for this job please visit careers.nmbbank.co.tz.