Facilities & Admin Assistant – GardaWorld

Job Details

• Company: GardaWorld
• Position: Facilities & Admin Assistant
• Business Unit: Corporate
• Career Area: Africa
• Location: Dar es Salaam, Tanzania
• Employment Type: Full-time
• Reports To: Human Resources Manager / Head of Human Resources
• Work Arrangement: Office-based, Dar es Salaam

Job Summary

The Facilities & Admin Assistant is responsible for ensuring the smooth, safe, and efficient day-to-day operation of the office. The role combines front-office management, facilities coordination, administrative support, customer service, office maintenance, and safety responsibilities.

Key Responsibilities

• Welcome and assist clients and visitors at the HQ reception.
• Ensure reception coverage during leave or emergencies.
• Train an office-based employee to provide temporary front-office cover.
• Manage incoming and outgoing mail.
• Operate the office switchboard efficiently.
• Perform administrative and secretarial duties, including printing, copying, and shredding.
• Keep the reception area clean and organized.
• Handle official GardaWorld documents appropriately.
• Arrange approved travel for office staff.
• Supervise cleaners and gardeners.
• Coordinate small office purchases such as tea, coffee, and sugar.
• Support compliance with health and safety requirements.
• Assist HR with staff engagement events.
• Arrange meeting rooms and event spaces.
• Set up equipment for meetings and events.
• Coordinate office furniture/equipment movements.
• Assist with building safety checks and fire-warden responsibilities.
• Manage key and access requests.
• Perform other duties assigned by management.

Expected Outputs

The successful candidate is expected to contribute to:

1. High customer satisfaction
2. Cost reduction and efficient resource use
3. Safe, seamless, and efficient office operations

Required Competencies

• Highly organized and professional.
• Strong work ethic and ability to meet deadlines.
• Good initiative and ability to work independently.
• Strong customer-care skills.
• Excellent business communication and customer-service skills.
• Strong computer and multitasking abilities.
• Professional reception and welcoming skills.
• Excellent telephone etiquette.
• Strong interpersonal, coordination, and organizational skills.

Qualifications & Experience

Minimum qualification:

• Diploma in any field from a recognized institution.
• Experience in front office and/or facilities management.

Preferred/Additional Certifications:

• Communication and Customer Care Certificate from the British Council.
• ICDL Profile Certificate.

Experience requirement:

• At least 5 years of experience in Customer Care and Front Office Management.

Ideal Candidate Profile

This position is particularly suitable for someone with a background in front-office administration, customer service, office administration, facilities coordination, or reception management, combined with strong communication and organizational skills.

Application

Applications should be submitted through the official GardaWorld careers portal using the job listing provided.

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY