Loan Officer & Collection Officer – SimplePay Capital Financial Services Tanzania Ltd

Job Overview

• Company: SimplePay Capital Financial Services Tanzania Ltd
• Positions: Loan Officer / Collection Officer
• Location: Mwanza, Tanzania
• Level: Entry Level
• Employment Type: Contract
• Application Deadline: 23 August 2026

About the Opportunity

SimplePay Capital Financial Services Tanzania Ltd is looking for motivated individuals to join its growing team as Loan Officers and Collection Officers.

The opportunity is suitable for candidates interested in building a career in microfinance, lending, collections, sales, and financial services.

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Key Responsibilities

• Review and follow up on open customer accounts for repayment.
• Collect loan payments according to agreed repayment schedules.
• Conduct customer due diligence.
• Maintain accurate KYC documentation.
• Provide excellent customer service.
• Handle front-desk responsibilities.
• Assist with general administrative duties.
• Ensure compliance with company policies and procedures.

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Performance Targets (KPIs)

Successful candidates will be expected to achieve monthly targets related to:

• Loan disbursements.
• Loan collections.
• New customer acquisition.
• Active customer accounts.

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Qualifications & Requirements

• High School education is required.
• Experience in microfinance or financial services is an added advantage.
• Strong communication skills.
• Good sales and negotiation abilities.
• Excellent customer-service skills.
• Strong time-management skills.
• Self-driven and dependable.
• Ability to work effectively as part of a team.
• Basic computer skills.
• Having a smartphone is an added advantage.

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Ideal Candidate

This is an entry-level opportunity, making it suitable for candidates who have completed secondary education and are interested in financial services.

Candidates with previous experience in loan sales, customer service, debt collection, microfinance, banking, or field sales may have an advantage.

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How to Apply

Applicants should send:

• Updated CV
• Cover Letter

to:

info.tz@simplepay.capital

Email Subject

Applicants must clearly indicate the region they are applying for.

For Mwanza, use:

APPLICATION FOR LOAN OFFICER POSITION – MWANZA

Deadline

23 August 2026

Only shortlisted candidates will be contacted for an interview.