Business Development Manager at NBC – August 2026

NBC – National Bank of Commerce

Position: Business Development Manager
Location: Mtwara Branch, Tanzania
Employment Type: Full-time

Job Summary

The Business Development Manager is responsible for driving loan and advances, deposit, and alternative product growth at branch level. The role also involves managing sales activities, supporting and monitoring Branch Sales Officers, and providing coaching and training to the sales team.

Key Responsibilities

1. Business Development & Customer Acquisition

• Acquire and recruit new customers.
• Regularly visit existing customers and strengthen relationships.
• Ensure customer acquisition points operate effectively.
• Enhance customer experience.
• Identify sectors and business opportunities within the branch’s locality.
• Identify, solicit, conduct KYC and risk reviews for prospective customers.
• Work with the Business Development Partner to develop products relevant to local market needs.
• Provide feedback on the performance of products and services.
• Collaborate with Corporate & Institutional Banking (CIB) and Business Banking (BB) teams to identify retail opportunities.
• Address customer queries relating to banking business.

2. Deposit Mobilization

• Understand local business dynamics and identify opportunities for deposit growth.
• Supervise deposit mobilization campaigns.
• Proactively solicit deposits from existing and prospective customers.
• Follow up on activities outlined in the branch activity calendar.

3. Cross-Selling

Promote and cross-sell various NBC products, including:

• Mobile Banking
• Internet Banking
• Agent Banking
• Insurance
• Deposit products
• Loan products
• Foreign exchange (FX)
• Money transfers and other banking services

Also collect market intelligence on competitors, products, and service levels.

4. Relationship Management

• Drive customer engagement activities at branch level.
• Conduct customer and prospect visits to build trust and loyalty.
• Identify potential customers and develop strategies to onboard them.
• Build and maintain long-term relationships with customers.
• Manage customer business contacts and interactions with the Bank.
• Maintain acquired customers and reduce customer churn.

5. Reporting, Monitoring & Turnaround

• Maintain a database of high-net-worth customers.
• Monitor branch business growth against KPIs.
• Monitor loan turnaround times and support loan recovery.
• Monitor PAR and NPL performance of branch retail loans.
• Provide reports and support recovery efforts through the relevant asset management units.

6. Coaching & Mentoring

• Coach and mentor the branch sales team.
• Monitor and report employee performance against agreed KPIs.

Other Duties

• Participate in branch budgeting for sales-related activities.
• Prepare business proposals and management reports.
• Perform other duties assigned by the Branch Manager.

Education & Experience

• Bachelor’s Degree in Business Administration.
• Minimum 3 years of banking experience.
• Broad knowledge of banking practices, products, and banking regulations.

Key Skills & Competencies

• Strong customer service management.
• Customer handling skills.
• People management.
• Knowledge of banking products.
• Analytical skills.
• Sales and cross-selling skills.
• Knowledge of Bank of Tanzania (BoT) regulations.
• Risk management.
• Strong communication skills.
• Sales management and business development capabilities.
• Digital familiarity and adaptability.

How to Apply

Interested candidates should submit their applications through the NBC careers portal.

CLICK HERE TO APPLY