Data Protection Officer – NCBA Bank

Employer: NCBA Bank
Position: Data Protection Officer
Job Type: Full-time
Requisition ID: 4238
Experience Required: 1.5–3 years
Industry: Banking / Financial Services

Job Purpose

The Data Protection Officer is responsible for identifying and reporting data protection and regulatory compliance exceptions or violations and ensuring timely corrective action.

The role focuses on compliance with data protection regulations, consumer protection requirements, and regulatory reporting obligations.

Key Responsibilities

1. Internal Customer & Business Efficiency – 50%

Data Protection

• Develop and implement data protection systems, mechanisms, and procedures in accordance with local and international data protection laws.
• Define data protection compliance obligations for each functional area and department.
• Clearly allocate data protection responsibilities across the Bank.
• Assist employees in understanding and applying relevant data protection laws.
• Keep staff informed about changes in local and international legislation and industry developments.
• Recommend improvements to systems and procedures where necessary to strengthen the Bank’s data protection programme.
• Coordinate and maintain relationships with regulators under the supervision of the Compliance Manager.
• Facilitate communication and information gathering concerning the Bank’s data protection obligations.
• Conduct an annual data protection risk assessment.
• Prepare reports on the Bank’s data protection compliance status.
• Provide timely, accurate, relevant, and value-adding reports to Management, regulators, and other stakeholders.
• Deliver and facilitate training on compliance and financial risk matters.

2. Customer – 30%

• Drive customer satisfaction by adhering to established Service Level Agreements (SLAs).
• Provide timely feedback to relevant stakeholders.
• Support effective resolution of data protection and compliance-related matters.

3. Financial – 10%

• Monitor compliance-related expenses.
• Ensure compliance costs remain within the approved budget.

4. Learning & Growth – 10%

• Identify personal development and training needs.
• Develop plans for continuous professional improvement.
• Strengthen motivation and presentation skills.
• Improve communication and effectiveness in executing responsibilities.

Academic Qualifications

Required:

• University degree.

Added Advantage:

• Professional qualification or postgraduate qualification in:
  • Risk Management
  • Compliance Management
  • Law

The qualification should be from a recognized institution.

Work Experience

• 1.5–3 years of working experience in a banking environment.
• Experience should provide sound exposure to:
  • Banking operations
  • Regulatory requirements
  • Compliance requirements

Key Skills & Knowledge

The role requires knowledge and capability in:

• Data Protection Compliance
• Data Protection Laws and Regulations
• Regulatory Compliance
• Consumer Protection
• Risk Assessment
• Compliance Monitoring
• Regulatory Reporting
• Banking Operations
• Policy and Procedure Development
• Data Protection Training and Awareness
• Stakeholder Management
• Regulatory Relations
• Compliance Risk Management
• Report Preparation

Stakeholder Management

Internal

• Business functions
• Support functions
• Various departments within the Bank

External

• Regulators
• Lawyers
• Customers

Decision-Making Authority

The Compliance and Data Protection Officer can make operational decisions in consultation with the Manager, Compliance & Financial Crimes Risk.

Work Cycle

Activities are performed according to the relevant departmental Service Level Agreement (SLA).

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY