Accommodation Manager Job Vacancy At Zanzibar White Sand Villas & Spa June 2026

Accommodation Manager – Job Summary

Employer

Zanzibar White Sand Villas & Spa

Location

Unguja

Position

Accommodation Manager (Full-Time)

Role Overview

The Accommodation Manager will oversee all accommodation-related departments, ensuring exceptional guest experiences and maintaining luxury hospitality standards across the resort.

Key Responsibilities

• Supervise Front Office, Concierge, Housekeeping, Porter, and Butler departments.
• Deliver outstanding personalized guest service throughout guests’ stays.
• Lead, train, and motivate an accommodation team of approximately 20 employees.
• Maintain 5-star service standards and compliance with international hospitality requirements and Relais & Châteaux commitments.
• Collaborate closely with the General Manager and department heads.
• Manage departmental budgets and monitor performance indicators such as occupancy, guest satisfaction, and cost control.
• Handle guest complaints and sensitive matters professionally and discreetly.

Qualifications

Education

• Degree in Hospitality Management, Luxury Tourism, or a related field (Bachelor’s, MBA, BTS, etc.).

Experience

• Minimum 5 years’ experience in a similar management role within a luxury hotel or international 5-star property.
• International hospitality experience is preferred.
• Experience in Africa is an added advantage.

Skills

• Strong leadership and people-management skills.
• Excellent organizational and interpersonal abilities.
• Fluent English (written and spoken) is mandatory.
• French language skills are an advantage.
• Proficiency in Property Management Systems (PMS) and hotel management software.
• Strong attention to detail and service excellence mindset.
• Professional appearance, discretion, and integrity.

Benefits

• Exceptional working environment in Zanzibar.
• Multicultural and high-performing team.
• Competitive expatriate package including:
  • Accommodation
  • Meals
  • Annual flights
  • Health insurance
• Career growth opportunities.

Application

Submit:

• CV
• Cover Letter
• Professional References

Email: gm@whitesandvillas.com

Suitability Assessment

This vacancy is designed for experienced hospitality professionals with substantial luxury hotel management experience. It is generally not suitable for recent graduates or candidates without hospitality management experience, as it requires:

• 5+ years in senior hotel operations,
• Leadership of multiple departments,
• Budget management,
• Luxury guest-service expertise.

Candidates with backgrounds in hotel operations, front office management, housekeeping management, resort management, or hospitality administration would be the strongest fit.